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Dri-Eaz Products
- Business Services
- Burlington, WA
About this business
Location details
15180 Josh Wilson Rd, Burlington, WA, 98233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A very clean and ordered business.
Update: The Command Hub touch screen on my PHD-200 dehumidifier eventually failed (see below). I contacted Legend Brands through their online chat. I thought for sure, I was going to reach a bot. Surprisingly, I reached a real person, and within one week (and minimal effort on my part), Legend Brands sent me a new Command Hub, fully set up and ready to install. It took me less than 3 minutes to replace. The service supervisor, Richard, was extremely understanding of the issue, helpful, and responsive. I am very impressed and... read more
Their dehumidifiers are trash. I bought a new one from my local distributor and it didn’t last 3 years before needing major repairs. My distributor traded me for another unit that failed the same way. After a third one, we’re done and I will never buy another one of their products again. Over $3000 out the window.
I recently bought a Dri-Eaz PHD 200 dehumidifier and had problems with the touch screen freezing when I tried to update the Firmware. I called tech support and got through immediately. Richard couldn't have been more understanding and helpful. He explained exactly what was happening (turns out there is a glitch in the new release, which they are currently working on rectifying.) He explained that my dehumidifier would operate just fine under the Firmware currently installed on the unit. He was polite, friendly, knowledgeable... read more
Took my dehu to thier authorized repair center ( about an hour away from my home ) 1.5 years ago after owning for a half a year. Needed a new compressor. After 1.5 years of delays and excuses, I finally get the dehu back, and its got a defrost sensor error. I contact support and because the unit is no longer under warranty after all this time, I need to drive about 45 mins away to pay for the current repair. Not bothering after this mess - a waste of nearly 4k.
Frequently asked questions about Dri-Eaz Products
How is Dri-Eaz Products rated?
Dri-Eaz Products has a 4.2 star rating with 39 reviews.
When is Dri-Eaz Products open?
Dri-Eaz Products is closed now. It will open at 9:00 a.m.
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