Drain Defense LLC

Graeham Dodd 

on Google

3 months ago

Days after the fact, I am still baffled by our experience with Drain Defense. At first, he was very gracious and fit us in to take care of an urgent issue, and said he would arrive by late morning. When he didn't arrive and we didn't hear from him, we finally reached out to ask for an update on the ETA. He said 2:00...and it wasn't because he was at another job. We wanted to give him the benefit of the doubt, but he never showed up at all, and never communicated with us further, that day or thereafter. We had to call another... read more

Daphne Board 

on Google

5 months ago

Left me waiting after me spending time coordinating with owners of a shared main sewer line with an issue. I had to call after unanswered texts, and was given an excuse/sorry. This was after being recommended by a trustworthy friend. Get the consistency and clear communication going and you might have a good steady business. Flaking isn't a good practice. 

Sharon Sampson 

on Google

5 months ago

Don't waste your time. I called twice ..he said he'd be there. He said he had an emergency...no show and no call or text. I found someone way better 

Austen Metsack 

on Google

5 months ago

I would not recommend this business at all. Ive never been more disappointed. He was very eager to get to my house and give a quote and said he would be out in a few days to complete the job. I signed the contract. We scheduled a time and I took time out of work for him to not be prepared with the parts. He rescheduled for the following week and the day of I was told he cannot make it due to an emergency job. We rescheduled for the next available time and he completed half the job. I paid most of the amount then spent weeks ... read more

Kelly Pyzocha 

on Google

5 months ago

Outstanding! Awesome Drain Defense! Very professional and trustworthy team. Thank you so much!!!