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Dr. Yu D. Cheng, MD
- Doctors
- La Mesa, CA
About this business
Dr. Yu Cheng, MD is a neurology specialist in La Mesa, CA and has been practicing for 33 years. He graduated from Medical College Of Jinan University in 1986 and specializes in neurology.
Location details
8851 Center Dr, La Mesa, CA, 91942, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Continue to have very upsetting encounters with office staff every time. We appreciate the neurologist and all he has done, but the front staff have no sense of patient care. Called to ask for help with refilling a SEIZURE med because our pharmacy had requested it but were not receiving a response. Was making calls back and forth with Erica at the office and our pharmacy. There was clearly a disconnect between the systems because pharmacy gets a confirmation that their request was successfully sent, but doctor does not recei... read more
Dr. Cheng is a great neurologist; however, his availability is very limited and his staff is terrible. When we were referred, I called the office and the staff told me that they had the referral but we would have to wait 1.5-2 weeks for the 'referral person' to review the referral and contact us. Two weeks later I call back and speak to that same person, she told me in order to get anything started we had to fill out a new patient form online. Wow, why didn't she tell me that 2 weeks ago? When we could finally make the appoi... read more
Dr was competent, good, answered questions; but it's very hard to schedule a timely appointment. The staff wasn't friendly.
I was diagnosed with Multiple Sclerosis during an emergency room visit at Sharp Grossmont back in 2012, and lucky for me, Dr Cheng was the doctor who treated my neurological needs. He has been my doctor since day one (it has been six years!) of my entire MS journey and has helped me control my disease to this day. His staff is extremely friendly and helpful. It is very nice to see familiar faces every visit, whereas in the past, doctor offices I have visited, the staff turnover was constantly r
I have been a patient of Dr. Cheng for over 10 years and I love the staff and Dr. Cheng. I have found the staff friendly and very helpful. I had some issues with my medical insurance and the staff could not have been more helpful in clearing it. I have witness pushy patients in the waiting room and these patients treat the office staff as their personal servant. Treat others as you wish to be treated and your life will be so much better.
Doctor Cheng is decent but the office is just horrible.
The Office Staff is about the worst I have ever experienced. 1. Constantly being placed on hold for 20 min or more.... 2. After holding the line disconnects ...as if someone picked up the phone and then hung it right back up. 3. After three days of calling, being placed on hold, or being hung up or the line was busy, I finally got through on Monday morning, to be told they "don't make 'new patient' appointments on Mondays"... uh say what?
Frequently asked questions about Dr. Yu D. Cheng, MD
How is Dr. Yu D. Cheng, MD rated?
Dr. Yu D. Cheng, MD has a 2.1 star rating with 27 reviews.
When is Dr. Yu D. Cheng, MD open?
Dr. Yu D. Cheng, MD is closed now. It will open on Monday at 9:00 a.m.
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