Dr. Yiping Rao

Shatoria Taylor 

on Google

a week ago

I love Dr. Rao but the front office staff is horrible!!! They are rude, no compassion and poor language and professionalism. I hate calling their for anything and when you do you won’t get a return call back for about 2 weeks after your call. 

L Mason 

on Google

2 months ago

They never answer the phone. And when they do answer they are very rude. Appointments are 2 to 3 months out and they do poorly with reminders. 

Ebony Jones 

on Google

2 months ago

Very poor customer service and communication. When you call this office you can not get anyone on the phone or if you leave messages they do not return calls to schedule appts. They never seem to get the referral faxed over from a provider even though there is confirmation that it has been faxed 2-3 times and then you wait for weeks for a call from the scheduler to get you scheduled 

Pea 

on Google

8 months ago

I got an appointment in a timely manner so I will give 2 stars. Like previous reviews stated, Dr Rao takes appointments for 2 but doesn't even get into the building until 3. The times may change in that example but you can expect to wait 45 mins to an hour. I don't understand that, and think it should be addressed. After waiting all that time for the doctor he came in and asked a few questions but wouldn't let me finish answering. I didn't feel heard, I felt very rushed. There's no reason to hurry your patients when you've t... read more