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Dr. Theard Joycelyn
- Healthcare
- San Antonio, TX
About this business
Location details
19284 Stone Oak Pkwy, San Antonio, TX, 78258, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a patient of Dr. Theard for ten years. I loved this location. The new front woman is rude. They never answer phones during the business day.
Dr Theard and her NP are absolutely lovely ladies! But, the office staff, are horrible!! Especially, Jenny(however she spells her name). She is extremely unprofessional. She is rude, her tone is aggressive, defensive, and clipped. I had a follow up appointment that I needed to cancel due to a work schedule conflict. Their office will send you these automated calls to confirm your appointment ahead of time. When you answer it gives you the option to cancel the appointment with a push of a button. So, I cancelled. I’ve tried t... read more
If you are TRICARE and get a referral here, DO NOT GO. They don't call you back, and when I finally got a phone call after a few weeks, they put me on hold for 20 minutes to check on my referral just for someone else to come back and state "nobody was doing anything, how can I help you?". If they can't even handle scheduling, you really have to wonder about their practice overall. I will be reporting them to Tricare as well
NP Gilmore is just simply amazing! My 2nd time there and I will keep coming back because she is just so kind, understanding and helpful. She is a true gem of this practice. Thank you for caring in the ways that you do.
Do NOT USE THIS DOCTOR IF YOU VALUE YOUR LIFE AND HEALTH!!!!!!
Frequently asked questions about Dr. Theard Joycelyn
How is Dr. Theard Joycelyn rated?
Dr. Theard Joycelyn has a 2.8 star rating with 33 reviews.
When is Dr. Theard Joycelyn open?
Dr. Theard Joycelyn is closed now. It will open at 9:00 a.m.
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