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Dr. Raul Zayas, MD

2.6

About this business

Location details

11880 Vista Del Sol Dr Suite B, El Paso, TX, 79936, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.650 reviews
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Zaymara Rivera's profile image
Zaymara Rivera 
a month ago

I recently had to change my PCP because of the consistent issues with the front desk staff. Dr. Zayas himself is a good doctor, but unfortunately the staff at the front office has been rude every time I’ve had a question or needed assistance. My son was also a patient there, and it took an extremely long time just to receive a referral for him. Trying to follow up or ask questions was always met with an unhelpful or dismissive attitude. If your job requires interacting with patients, basic courtesy and professionalism should... read more

rich rvasquez's profile image
rich rvasquez 
2 months ago

I wouldn’t recommend this place to anyone. People like Christina front desk and a manager who allow aggressive staff to neglect their duties and allows poor professionalism. It’s concerning that the manager is afraid to correct these actions, which speaks volumes about the entire workplace culture. This behavior starts from the top. Explains all the poor reviews. 

Nancy Reyes's profile image
Nancy Reyes 
2 months ago

I would not recommend wasting your time with this office! Unfortunately, my experience was extremely disappointing. The staff was unprofessional especially Christina at the front desk and even the office manager failed to handle the situation appropriately, matching the same negative energy. In all my years of visiting doctors, I have never had such a poor experience. The level of communication and care was lacking, and I did not feel valued as a patient. I hope they take steps to improve their professionalism and how they t... read more

Joanna's profile image
Joanna 
2 months ago

The people in the front desk are horrible, Christina was no help and the office manager even worst. Why do people work if they refuse to do their job! Avoid this office for your own sanity. They have little regard for your precious time. 

Meridt Vanessa Renteria's profile image
Meridt Vanessa Renteria 
2 months ago

The dr office front desk name Christina and the office manager were the worse and very rude. Please don't use this Dr. Since you will have to deal with these 2 people. They will make it impossible for you. They literally did with the insurance the wanted us to call and find out the eligibility which we had already. They kept speaking over us. Since when do we need to dontheir job. Why are they there for then. 

Frequently asked questions about Dr. Raul Zayas, MD

How is Dr. Raul Zayas, MD rated?

Dr. Raul Zayas, MD has a 2.6 star rating with 50 reviews. 

When is Dr. Raul Zayas, MD open?

Dr. Raul Zayas, MD is open now. It will close at 5:00 p.m. 

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