Dr. Luis G. Schaeffer, MD

Glenda Medrano 

on Google

a week ago

So unprofessional. Staff are so helpless. Their billing department representative was extremely rude 

Jack Smith 

on Google

5 months ago

The represetatives at the Cleveland office are absolutely horrible, they are unprofessional and rude. They leave me on hold for 45 minutes or more never returning to the phone, when I call the Humble office the call transfers to Cleveland. From there it's like calling overseas and being treated very rudely. Thank goodness for Jennifer she's the only one professional enough to handle my situations. I've been a patient for over 2yrs. and I expect better treatment than offered from the Cleveland office. 

Sarah Wallace 

on Google

5 months ago

So nasty. So rude. Unprofessional. 

Cynthia Ortega 

on Google

a year ago

where do i begin. horrible customer service, if i wasn’t being hung up on multiple times i was getting promised with a call back, which never arrived. once finally getting ahold of her, she was very rude to me and spoke to me with a condescending tone as if i was bothering her by making her do her job. i understand people can have their bad days, but this happened throughout all 3 days i wanted to get ahold of her. do better. 

Stacey Vial 

on Google

a year ago

DR.LUIS SCHAEFFER IS THE BY FAR BEST DR.IN HUMBLE, TEXAS HE HAS SEEN ME FOR MANY YEARS EVERYTIME I COME HE IS THE MOST RESPECTFUL ON MY HEATHCARE AND HE GIVES ME TOP QUALITY CARE THANK YOU DR.SCHAEFFER FOR ALWAYS BEING THE BEST AT WHAT YOU DO.YOU ARE A BLESSING .