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CapitalCare is an independent, multi-specialty group practice owned and directed by physicians. In operation since 1998, CapitalCare was founded on the belief that a physician-driven organization is uniquely positioned to deliver high-quality, cost-effective healthcare. We strive to deliver healthcare that is safe, efficient, effective, equitable, timely and patient-centered. We treat patients with respect, dignity and compassion and act with honesty, integrity and fairness. Above all else CapitalCare is committed to the car... read more
1882 New Scotland Rd #200, Ste 200, Slingerlands, NY, 12159, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Lisa has been my doctor for many years. She has always taken time to listen to issues that I’ve had physically and emotionally. She has often taken me under her wing resulting in amazing health care. I highly recommend her!
Not only was she rude and condescending, she literally yelled at me for daring to ask why they refused to treat me for Lyme Disease after I had a bullseye rash. I have never been treated like that by a doctor. I left the practice. Do yourself a favor and find another doctor. She is the absolute worst.
Business response:
We appreciate your feedback. Please contact us, if you wish, to discuss further so we can try and improve. You can reach our Patient Experience Manager directly by phone at (518) 782-3757 or by email at myexperience@communitycare.com. Thank you.
Dr. Lisa Bevilacqua is the best. She is our family’s primary care physician for over 13 years. She is very knowledgeable and very professional. She is such a wonderful doctor who is always listening to her patients and treats them with respect and care.
Dr. Lisa is great, when you actually get to see her. The front staff is the worst, they almost never connect you with a nurse when you ask. Dr. Lisa has been my doctor for over 20 years and the front desk staff continually tries scheduling me with other physicians, and after you see a certain physician enough times (even when you ask to be scheduled with Lisa) they will change your provider within the practice! and then claim that Lisa won't take on any new patients, 20 years is not new!
Business response:
Hi Sara, we appreciate your taking the time to review your experience. We're sorry to hear about the scheduling issues at our office and would like to get more information from you. If you're willing, please call our Patient Experience Manager at 518-782-3757. We hope to hear from you soon!
Dr. Bevilacqua takes the time with her patients. She seems like she really cares and listens to what her patients tell her. She pays attention and educates then ensures her patients understand their illness and/or disease process. Dr. Bevilacqua is not judgmental toward her patients.
Business response:
Sandy, we appreciate your thoughtful recognition. Your kinds words will be shared with Dr. Bevilacqua and her team. Have a great day!
Traumatizing. If these kinds of appointments make you scared or very uncomfortable, do NOT see her. Cold personality, condescending, and can be plain mean. Which is definitely not something you want in any doctor, but especially not this kind of doctor. She will do nothing to make you more comfortable. In fact, she may harshly lecture you about a reasonable concern. Time spent in Africa may have destroyed any sympathy for 1st world problems.
Great staff and providers. You won't get better care anywhere else!
Dr. Lisa R. Bevilacqua, DO has a 3.9 star rating with 16 reviews.
Dr. Lisa R. Bevilacqua, DO is open now. It will close at 6:00 p.m.
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