Dr Kristen Lee & Dr Reiner & Assoc, Optometrists

Terry Miller 

on Google

a month ago

I’ve been waiting 3-Months for my glasses and again when I call, nobody ever picks up, the phone goes straight to voicemail very very unsatisfied 

Gravity Joints 

on Google

9 months ago

Dr. Kristen Lee is amazing. However, the staff there could not care less about you. They really left a bad taste in my mouth both during my initial visit for eye exam and my subsequent visit to pick up my glasses. During my initial visit, the two people working at the front desk did not even look up at me, let alone greet me, when I entered, greeted them, and told them that I had an appointment. They looked as if I’m bothering them to no end. While I was waiting, I can hear some older blond lady loudly complaining about othe... read more

Jeannie 

on Google

11 months ago

Update - received a call from Dr Kristen apologizing for the poor customer service from the staff. She has dealt with the issue internally and I am thus revising my rating to 4 Stars. I appreciate that the doctor cared enough to call directly. The worst experience ever! My husband, M. took a pair of expensive high fashion glasses/frame to this optometrist office and asked if they can add his prescription. The engineer/staff said they could but it would cost more and take longer - 3 to 4 weeks. M agreed to the terms. After 4 ... read more

Jeffrey Urizar 

on Google

a year ago

Very informative and kind doctor