Dr. Kelly Herschel

Carol Ann Railey 

on Google

a month ago

Follow Up: After two other consultations with Dr.'s, finding out Dr. Herschel is the MOST expensive not just for office visit for everything. Case in point called asking for a copy of my prescription to be emailed to me and was told it's $50.00. Good thing Dr. is retiring they do not care about their patients in the least. They only care about making $$$. This practice should be ashamed! Called two times to make sure there was $0 fee for consultation for cataract. Was told both times there would be zero fee. Received a bill ... read more

Arielle Griffin 

on Google

a month ago

I was seen quickly for my appointment, and the assistant who took my eye images was kind and empathetic. Unfortunately, my experience with the doctor was the complete opposite. From the moment he entered the room, his tone was antagonistic and dismissive. He repeatedly questioned, “Why now? Why do you need help now?” despite my attempts to explain that I had been self-managing issues after LASIK surgery that he himself had performed. When he asked if I had other medical issues, I said no. I mentioned occasional headaches tha... read more

Carol Ann Railey 

on Google

3 months ago

Called two times to make sure there was $0 fee for consultation for cataract. Was told both times there would be zero fee. Received a bill for $189.20. Also left a total of 3 asking for call back from office manager 1st call back addressed that my insurance was billed. Complete miscommunication on the office staff. Now, with additional questions was asked when do you want to schedule your surgery. I advised I had additional questions. Next time person comes on the phone was told Dr. retiring and no longer scheduling surgerie... read more

Shree 

on Google

5 months ago

I’m so grateful to have found Dr. Herschel, he is extremely knowledgeable and clearly has a wealth of experience. From the moment we walked in, we felt we were in expert hands. The entire team is not only helpful and efficient, but also warm and welcoming, making each visit a smooth and pleasant experience. It’s rare to find a provider who combines professionalism with genuine care—and this practice delivers both in abundance. Highly recommend! 

Ali D 

on Google

5 months ago

I got lasik here over 8 years ago and it’s still the best thing ever! I had the best experience with everyone in the office making me feel comfortable throughout the whole process. So much pre and post op care, they really care about you and your well being. I remember one nurse scolding me and warned they might not do the surgery if I didn’t stick to the strict eye drop routine they could tell I was slacking on so I really felt they cared and weren’t just there for the money. And I’m so thrilled with the results I would hav... read more