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Dr. Jack Maxwell, Sleep Medicine

2.3

About this business

Location details

7600 Stonebrook Pkwy #200, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.38 reviews
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John Hacker's profile image
John Hacker 
a month ago

Something fishy is going on with this practice. It’s been 2 months since they had me do an at home sleep study, but every time I’ve contacted them about the results they say they are ‘being finalized’ and will ‘contact me soon’. They were quick to take my money but have not provided the results or followed up. Not acceptable! ***Update 8/24/26: After this review they provided an apology and thorough update which partially explains some of the delay, so I have changed the rating from 1 to 3 stars. I will update again dependin... read more

Rock Knoll Property Group's profile image
Rock Knoll Property Group 
a month ago

Sleep study went well, I received a Luna G3 and felt like I was suffocating. My follow up appointments he never reviewed my CPAP machine data to help me improve but kept charging me $200 for a 5 minute conversation. I pointed it out but he recommended I try a nose mask, face masks - which nothing ever fixed. Now I'm starting over at another sleep facility who doesn't even support Luna G3. They only use Resmed which is top tier...I don't recommend Dr. Maxwell 

John Grogan's profile image
John Grogan 
3 months ago

STAY CLEAR FROM THIS PRACTICE. THEY WONT FOLLOW UP ON YOUR RESULTS. O STARS. GHOSTING 101 

Shannon L.'s profile image
Shannon L. 
9 months ago

Not a great experience. I've been using his office for over 5 years. I never met him or spoke to him until last year which was virtually and he seemed unaware that I had been his patient for years. Now, they are billing me outside of insurance for the information from my machine that I could have provided for free. I will be seeking a new practice. My insurance denied their claim for the charge they are charging me for. I will be disputing this charge and hopefully insurance will step up and tell them I do not need to pay it... read more

Miriam Thornley's profile image
Miriam Thornley 
11 months ago

I had an at home sleep test with Dr. Maxwell back in 2019, and I needed to retest last week because I finally got good insurance. I decided to go back to his office since I tested with him 5 years ago and had a great experience. So, I scheduled a virtual appointment with Dr. Maxwell, he joined right at the appointment time, and was incredibly kind, caring, and knowledgeable in the field. He also had the nice office ladies on the call with us who were ready to assist with my billing/insurance questions. Honestly, they already... read more

Frequently asked questions about Dr. Jack Maxwell, Sleep Medicine

How is Dr. Jack Maxwell, Sleep Medicine rated?

Dr. Jack Maxwell, Sleep Medicine has a 2.3 star rating with 8 reviews. 

When is Dr. Jack Maxwell, Sleep Medicine open?

Dr. Jack Maxwell, Sleep Medicine is closed now. It will open on Monday at 9:00 a.m. 

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