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Dr. Jack Maxwell, Sleep Medicine

2.6

About this business

Location details

7600 Stonebrook Pkwy #200, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.65 reviews
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Shannon L.'s profile image
Shannon L. 
2 months ago

Not a great experience. I've been using his office for over 5 years. I never met him or spoke to him until last year which was virtually and he seemed unaware that I had been his patient for years. Now, they are billing me outside of insurance for the information from my machine that I could have provided for free. I will be seeking a new practice. My insurance denied their claim for the charge they are charging me for. I will be disputing this charge and hopefully insurance will step up and tell them I do not need to pay it... read more

Miriam Thornley's profile image
Miriam Thornley 
3 months ago

I had an at home sleep test with Dr. Maxwell back in 2019, and I needed to retest last week because I finally got good insurance. I decided to go back to his office since I tested with him 5 years ago and had a great experience. So, I scheduled a virtual appointment with Dr. Maxwell, he joined right at the appointment time, and was incredibly kind, caring, and knowledgeable in the field. He also had the nice office ladies on the call with us who were ready to assist with my billing/insurance questions. Honestly, they already... read more

Dave's profile image
Dave 
9 months ago

Dr Maxwell has been very helpful through my cpap process. Great follow up. Thank you. 

Maite Arnesen's profile image
Maite Arnesen 
a year ago

I had a disastrous experience with this doctor's office. Despite my explicit request to only proceed with a sleep test if my insurance covered it, they failed to verify coverage. As a result, I'm now facing an outrageous out-of-pocket bill. To add insult to injury, my air pressure needed to be change but service was denied until the balance was paid in full, mind you this was their mistake (witch I've been making monthly payments on)My follow-up video calls were brief (typically under 5 minutes) and expensive, $50 for a 5 mi... read more

David West's profile image
David West 
3 years ago

TLDR: Before you spend all your money, ask questions. Know what you are being charged and know why. Find out your options. Be explicit and clear in the end or the office makes choices for you. - spent more than $300 in "consultations" that gave no useful info - was blindsided by fees to get results I had already paid for - a prescription was submitted after I had said "no". UPDATE - After all of this the office STILL submitted a prescription for a device I did not request. Was contacted today letting me know they are getting... read more

Frequently asked questions about Dr. Jack Maxwell, Sleep Medicine

How is Dr. Jack Maxwell, Sleep Medicine rated?

Dr. Jack Maxwell, Sleep Medicine has a 2.6 star rating with 5 reviews. 

When is Dr. Jack Maxwell, Sleep Medicine open?

Dr. Jack Maxwell, Sleep Medicine is open now. It will close at 5:00 p.m. 

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