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Dr Infrared Heater

3.7

About this business

Location details

860 Mahler Rd, Burlingame, CA, 94010, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.73 reviews
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Ian Toplas's profile image
Ian Toplas 
a month ago

Fantastic Customer Service from Alex and Hi Heater USA! I purchased a pool heater from Hi Heater USA about a year ago, and unfortunately, it developed an issue recently. I contacted their customer service department, and the support I received was absolutely fantastic. Alex immediately started assisting me, providing detailed troubleshooting information and sending spare parts to replace until the issue was finally resolved. Her responsiveness and dedication to solving the problem were excellent. I am thoroughly impressed wi... read more

A J's profile image
A J 
11 months ago

Worst customer service! STAY AWAY FROM THEIR PRODUCTS! They sell defective products! 

Benny Hanna's profile image
Benny Hanna 
11 months ago

We purchased a DR Heater 998 model some seven or so years ago. We were hoping that we could lower our PG&E bill by using this instead of the lousy baseboard units in our apartment. I am here to tell you that not only did the 998 save us $$$$$ immediately, but it is still running incredibly well. This review is for both the 998 heater, but also, and more importantly, for the incredible customer service we have received from this office. Some two years after we purchased our 998, the humidifier unit failed- it seems the fan we... read more

Frequently asked questions about Dr Infrared Heater

How is Dr Infrared Heater rated?

Dr Infrared Heater has a 3.7 star rating with 3 reviews. 

When is Dr Infrared Heater open?

Dr Infrared Heater is closed now. It will open on Monday at 9:00 a.m. 

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