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Dr. Edmund Y. Chung, MD
- Gastroenterologist
- Middletown, CT
About this business
Location details
410 Saybrook Rd # 201, Ste 201, Middletown, CT, 06457, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I first started going to see Dr Chung I thought he was great. His practice is a shambles now. The front desk is terrible. No one returns calls promptly. You’re put into one voicemail after another. When I had a severe episode recently I could not get an appointment in a timely manner. I was told the pa was working in the hospital for the week. There was no effort to have another pa or Dr Chung get back to me. I literally was crying before I got to talk to someone. When I finally got to see the pa I was the one to bring ... read more
I had tests done and no one followed up for 5, yes 5 months. They even omitted a test. I asked for Dr Chung to call me, and he never did. They forgot that I had an appointment and had to re schedule. Needless to say, I changed Doctors
Dr. Chung performed a colonoscopy which included the removal of multiple colonic polyps. I was told it'd take 6 days to verify if the polyps were cancerous. After 13 days of not receiving a call I called the office to verify if my results were in. They had arrived and, thankfully, a kind woman insinuated the results were pre-cancerous telling me I'd receive a call soon. 2 additional full weeks have passed and I just called again and was told Dr. Chung had been on vacation and was behind in following up with patients - which ... read more
I like Dr. Chung very much but he has major problems with their office getting pre authorization on prescriptions. Today is day 18 of waiting even though the pharmacy and I have spoken to them on different dates and times. This is the second time I’ve had this problem and last time had to pay out of pocket because I couldn’t wait any longer. So the low rating is not for the doctor but for the hassle.
Incredibly unprofessional staff and coworkers, was given a misdiagnosis (as confirmed by other competent doctors) and when I approached the staff regarding the issue they banned me from seeing anyone in their group (of which being Dr. Chung). I was offered by the receptionist to speak with a manager, which I then replied yes I would before they abruptly hung up on me mid-sentence. I was referred to Dr. Chung over a week ago and the front staff lied about having my paperwork before eventually telling me that they wish to not ... read more
Dr Chung , Was well spoken and explained everything clearly! Left me feeling safe and in very good hands for my procedure... I am so glad to have such a wonderful Dr!!!!!
Very professional, thorough, kind, and a good listener.
Frequently asked questions about Dr. Edmund Y. Chung, MD
How is Dr. Edmund Y. Chung, MD rated?
Dr. Edmund Y. Chung, MD has a 2.9 star rating with 15 reviews.
When is Dr. Edmund Y. Chung, MD open?
Dr. Edmund Y. Chung, MD is closed now. It will open at 9:00 a.m.
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