Dr. Carmen Perez-Masuelli

Cari Scalise 

on Google

6 months ago

Confirmed my appointment time was 1 pm. I accidentally ran late, called them at 1:03, they didn’t answer so I left a message saying I was on my way, walked into the office 10 minutes later and they refused to see me because I didn’t show up before 1 pm. To fill out my new patient paperwork. I waited months for this appointment and their best option was to take off work early and come back later that day or book with someone else for a different day wherever they could get me in. I get it, I made a mistake, but I have never h... read more

R G 

on Google

7 months ago

I waited MONTHS to get my 1st appointment and regret coming here. Terrible communication and customer service. I have been trying to get medication that was prescribed by the Dr for over a month and even after speaking with them, my insurance and the manufacturer who assists with the costs I have not been able to get the Dr's office to help and it was at their suggestion. They also have refused to provide me with my own MRI results which were performed by a company this physician's company also owns. Do yourself a favor and ... read more

Carol Maya 

on Google

10 months ago

I’m trying to make an appointment with the Dr Perez because I saw a good reviews and my doctor referred me to but I had more than 4 days trying and nobody call me back or resolve it. From my dr send a lot the fax about my medical records and they received an email told them they need to stop to send them because they don’t have nobody with this name I need to find another doctor 

Lori Smith 

on Google

a year ago

I've been a patient with Dr. Perez for about 20+ years. She is very knowledgeable, and compassionate. She always gives me my options and discusses them with me. Highly recommend!