Dr. Axel Zagler-Luna, MD

Anonymous 

on Healthgrades

a year ago

Dr. Zagler did a status of my heart health, a year after I recovered from Covid. We already knew I had a heart condition with limited options. He had read all my records and he listened to my take on how I had gotten worse and better with certain meds. His advice was exactly right for my medical plight, as my numbers have never been better, and he is my favorite of cardiac MDs. 

Anonymous 

on Healthgrades

a year ago

Horrible patient service. Canceled appointments (4) the morning of the appointment . Lost days of work with these cancellations. They cancelled all future appointments when I requested my records. Stay away from this office. 

Don 

on Healthgrades

6 years ago

Horrible doctor, he used my health to make money by doing an unwarranted procedure that left me with permanent damage, and lied in records about opening an artery that before and after photos showed was not opened - this was verified by another cardiologist. Another physician protected by New Mexico's corrupted Medical malpractice act that was put together by doctors, travelers insurance company and self serving attorneys. I would have given him a zero star - stay away from him. 

P. Spears 

on Healthgrades

6 years ago

Although Dr. Zagler's care has been fine, his office support staff have been problematic. My mother went without an important medication for over a week because the person who handles prescription requests ignored several faxes from the pharmacy. I confirmed that my mother's nurse called the refill to the pharmacy, and that they sent multiple requests. I called to complain, and we finally got the prescription. We also have had trouble getting my mother seen when she was ill. 

Anonymous 

on Healthgrades

8 years ago

Nurses and staff have very poor people skills. We observed impatience with the elderly and a serious lack of empathy. They allowed my dad with moderate dementia to leave the exam rooms and wander the hallways. After which they notified my mother who had to locate him only to find him scared and confused. Shame on these people. Dr. Zagler needs to better oversee his staff.