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Dr. Andrew Kong & Associates
- Holistic Animal Care
- Rockford, IL
About this business
Location details
4235 Maray Drive, Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 1:00 p.m. | |
| Wed | 8:00 a.m. to 1:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I scheduled my appointment and made the required $100 deposit which I was never told was non-refundable. I had a family emergency come up so I called and gave the office more than 24-hour advance notice that I needed to cancel. I have asked for the $100 back that they wrongfully collected from me and no surprise they do not want to refund me. I will be involving my attorney to recover the $100 that this practice has stolen. For this reason, I cannot recommend this business due to unethical business practices.
Great Doctor! Great Staff!
I was driving to Sycamore to receive acupuncture weekly for TMJ and was looking for something more local. I tried making an apt over the phone and the receptionist said they do not offer facial acupuncture and to schedule a 15 min consult with Dr Kong to discuss other treatment options. I showed up to my scheduled apt to find she did not put my apt in the computer the day we discussed. She made me feel very unwelcome and made it seem as though it was my fault she put it in the computer incorrectly. As someone who has very li... read more
Having an employee of a holistic practice come outside to the parking lot twice to yell at me to move while waiting for my anxiety medicine for PTSD to kick in a astounding to me. Yet alone no offer of assistance, referral to your practice or a calm moment without unnecessary confrontation or rudeness ironically to a chronically ill survivor with PTSD and who utilizes all holistic practices in the Winnebago area and neighboring. Hopefully this was a one time incident and not how people are regularly treated here.
Been with them for years and BCBS ppo of IL. Covers treatments. Not supplements I’m not sure about othef insurance plans. Cigna does not cover services. Prices are reasonable. For adjustments. They will work with you to work out a payment plan. Nice friendly caring staff. Relaxing quiet and clean atmosphere.
Frequently asked questions about Dr. Andrew Kong & Associates
How is Dr. Andrew Kong & Associates rated?
Dr. Andrew Kong & Associates has a 4.1 star rating with 30 reviews.
When is Dr. Andrew Kong & Associates open?
Dr. Andrew Kong & Associates is closed now. It will open at 8:00 a.m.
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