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DQ Grill & Chill Restaurant
- Fast Food
- Dubuque, IA
About this business
Location details
1260 E 16th St, Dubuque, IA 52001, Dubuque, IA, 52001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Customer service there was terrible. I drive up to the window and was immediately told “go ahead.” No hello no welcome just go ahead. Then when I proceeded to say hello I was told again “go ahead” then was cut off while ordering just for them to get it wrong. Management was also not good with problem solving, after expressing my frustrations with my experience and order I was told “well I say hi to guest when I take orders” no accountability or apology at all.
Look, I know fast food employees don’t get paid enough. I get it. But when you have seven — and yes, I counted them — people in the kitchen who ALL see customers standing in line while nobody takes their order for several minutes… yeah, we walked out. At least acknowledge us FFS.
Great birthday cake selection
Frequently asked questions about DQ Grill & Chill Restaurant
How is DQ Grill & Chill Restaurant rated?
DQ Grill & Chill Restaurant has a 3.5 star rating with 560 reviews.
When is DQ Grill & Chill Restaurant open?
DQ Grill & Chill Restaurant is open now. It will close at 8:00 p.m.
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