Downey Ford St. Stephen

R (Ry) 

on Google

2 months ago

I had an outstanding experience yesterday with the Service Department at Downey Ford in St. Stephen. Dealership Manager Jamie went above and beyond to ensure that all the necessary repairs and maintenance were completed at a fair price. This included brake repairs, a door-latch issue, a transmission check, four-wheel alignment, oil change, and tire rotation. Jamie and the entire service team were extremely helpful and kept us informed throughout the process. Their professionalism, honesty, and exceptional customer service we... read more

David Fawcett 

on Google

5 months ago

Good service 

Dwight Taylor 

on Google

5 months ago

Extremely unsatisfied,charged 65 dollars to shut off the check engine light,when I said I didn't care about it,( fixed my gas cap opening so I could no longer even get it open)I won't be back. 

Janine and Anthony Sutton 

on Google

6 months ago

I’ve always had great experiences at DFSS and even took my vehicle here instead of Saint John, even thought Saint John is closer to me. After my experience while discussing my frustration with management today because of someone’s mistake and a lack of communication post my inspection, I was met with some uncalled for comments and complete lack of accountability or apology. People make mistakes and I am understanding of that, but the lack of accountability / actually addressing the issue was terribly unprofessional. Manageme... read more