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Doug's Car Care

4.0

About this business

Jacksonville's Most Trusted Automotive Repair Facility. From oil changes to check engine lights to major repairs, Doug's Car Care is your one stop shop for all your automotive needs. We're also the only AAA Approved Repair facility. - Free Loaner Vehicles - 3 year / 36000 mile warranty - Check Engine Lights & Computer Diagnostics - NC Safety & Emissions Inspections - Full Tire Service & Alignments - Diesel Service & Repair We can service and/or repair your vehicle if you have an after market warranty. And yes, we can maintai... read more

Location details

701 Bell Fork Rd, Jacksonville, NC, 28540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.090 reviews
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Tracy Hudson Kirkpatrick's profile image
Tracy Hudson Kirkpatrick 
11 years ago
Debbie H.'s profile image
14 years ago

Honest & Professional I don't normally write a review, but I have to say that Dougs does a great job. They have been servicing my Lexus and my Honda Pilot. They are very reasonable and I completely trust their judgement. It is hard to find good service and they really are the best 

Kristi C.'s profile image
14 years ago

Quality Service These guys are GOOD!!! The technicians know exactly what they are doing and the guys up front are very helpful. Top notch service. That is something that is forgotten these days is quality service and friendly people. Thanks Doug's Car Care!!! 

Zack P.'s profile image
14 years ago

Impressive Absolutely without a question the best repair shop in Jacksonville. I was on vacation and had a problem with my vehicle. Made an appt and they took my vehicle in right on time. They were able to get my car repaired which turned out to be a bad wheel bearing. But what impressed my was their free inspection they do. My other shop said everything was OK (being from Ohio I wanted to make sure everything was ok) they found the air filter dirty, but they found lot of acorns in the air filter box!!! Thanks Doug's Car Car... read more

Wendy G.'s profile image
14 years ago

AWESOME!!! From checking in, calling with estimate and completing repairs on time...WOW! They took the pain out of auto repair!!! They will definately be getting all of my business!!! 

Terry L.'s profile image
14 years ago

Wonderful Experience! Wonderful experience. Was referred by a friend. I had oil change and tires rotated. I called made an appointment, they brought my vehicle in on time, checked it over and also set up my next oil change!!! Thanks Dougs Car Care!! 

Martin Villa's profile image
Martin Villa 
14 years ago

Over Priced parts and side of terrible customer service! This place is the worst car care business I've been to. The work done was great, but being charged an outrageous amount for the repair was very disappointing. Dealerships don't even charge the amount this place did. I was told that the parts I needed and it was going to be approx $900 for parts and labor, and when I checked with the dealer and autozone it was significantly cheaper($120 for one part and $140 for the other)! The customer service of this establishment was... read more

bettyH's profile image
14 years ago

These guys are great!!!!!! These guys are friendly and courteous. They gave me a loaner car at no charge. Thank God I solved my mechanic search. Very kid friendly waiting room. 

tlisp1955's profile image
tlisp1955 
14 years ago

Trustworthy One of the most trusted shops I have delt with. Took my vehicle in becuase there was a vibration. They were able to find the problem and have it fixed the same day. I am pleased with their service. 

Frequently asked questions about Doug's Car Care

How is Doug's Car Care rated?

Doug's Car Care has a 4 star rating with 90 reviews. 

When is Doug's Car Care open?

Doug's Car Care is open now. It will close at 6:00 p.m.  

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