DoubleTree by Hilton Phoenix Chandler

Shavone Carter 

on Google

3 days ago

Great location right off of the I10 close to the 202 I picked a room on the freeway side couldn't hear it all. Close to lots of restaurants and stores. Marissa checked me in and was really nice. The hotel was so quiet that I added an additional day to my stay. Went down to make a purchase from the market and Marissa helped me add the additional day Ria (I hope I spelled that correctly) was nice and helpful too. Booking again for Christmas. 

Natasha S. 

on Google

5 days ago

Walked into the lobby, 2 women were at the desk. They made direct eye contact, then proceeded to ignore me. My white husband entered moments later, and was immediately greeted. Nice hotel, but the staff is definitely racist. Have fun with that. It’s so niche & unique. 

DY_ Max 

on Google

a week ago

DO NOT STAY AT THIS HOTEL — WORST EXPERIENCE EVER They do not care about customers. And for management: I already know you’ll post the usual automated “please reach out to us” reply — save it. This stay genuinely destroys the “Hilton” brand. TL;DR: AC didn’t work in Arizona heat, room was filthy with dust, and instead of giving us a new room, the hotel sent maintenance to vacuum, drill, and clean vents for over an hour while we were inside. When they finally moved us, the new room also had workers drilling right outside. Wor... read more