DoubleTree by Hilton Hotel South Bend

Stephanie Michelle 

on Google

a week ago

Strong would not recommend. We had a terrible experience. The hotel is old and have a weird scent throughout the facility. The elevator wasnt working. My family and I got struck on the fire exit for over 10 mins and had to call the lobby for instruction on how to get out. The signage posted provides false information. The rooms are small and overly crowded. The staff were all friendly but didnt seem the least bit concerned with our concerns. By far worst Hilton ive ever stayed at. 

Jason H 

on Google

a week ago

Very satisfied with my recent stay. The rooms appear to be recently refreshed and are modern with wood floors. The hallways and elevators show a bit of an age but were functional. The hotel shares the building with a bank, with a nice atrium in the middle. Parking is $15/night if added to the room in an attached garage. You use your hotel key so you have in and out privileges. As others note, the ceilings in that deck are extremely low, so be careful with a lifted truck or other tall vehicle. 

David Lawton 

on Google

2 weeks ago

A/C was not working anywhere other than the guest rooms. Made it uncomfortable anywhere else but rooms and service were great 

Jamie Dutkiewicz 

on Google

3 weeks ago

Amazing staff, clean rooms. Long story short flight home from business was canceled due to weather. Had a convention in town, so difficult to find rooms. They had a few and will say the staff was awesome. Spoke with receptionist, very kind and caring. Staff at bar also amazing. When checking out was chatting with another receptionist at lobby she was asking about stay, said hotel was great just the flight delays and cancelations were tiring. She gave me a voucher for free breakfast and set me up with free shuttle to airport.... read more