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DoubleTree By Hilton Hotel Chicago Wood Dale - Elk Grove
- Hospitality
- Wood Dale, IL
About this business
Location details
1200 N Mittel Blvd, Wood Dale, IL, 60191, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hard to rate fair at this current point. They are in the middle of a much needed remodel. Put it this was a skid steer followed me out the main door. Not much to eat in the area either.
Unfortunately, DoubleTree hotels have a reputation of being the same everywhere I go, and this was no exception - outdated rooms that are in desperate need of remodeling and repairs, an aging infrastructure with signs everywhere you go inside the hotel, and subpar service. It is part of the Hilton network of hotels, and so I used the mobile app to check in when prompted by my phone. The mobile check-in process was relatively easy and I was able to choose my own room on the third floor. However, when I arrived at the hotel, a... read more
Terrible experience with this hotel. We had a wedding block here and after signing the contract, they were extremely unresponsive - we had to physically go to the hotel a few weeks before the wedding to talk to someone and finalize details. The photos online look nothing like the hotel - pretty sure they used AI to make their courtyard look nice in photos. Also contacted Hilton corporate about our issues and they have yet to respond. Avoid this hotel.
I stayed here due to its convenient location near a client site, but unfortunately, the experience was disappointing. The rooms are quite dated, with yellowed walls that clearly show their age and lack of recent updates. Communication with the hotel was also difficult — we encountered erroneous charges on our bill and had trouble reaching anyone to resolve them. Be sure to double-check that you’re not being charged for breakfast on your arrival date, as this seems to be a recurring issue. Management mentioned that the Genera... read more
Frequently asked questions about DoubleTree By Hilton Hotel Chicago Wood Dale - Elk Grove
How is DoubleTree By Hilton Hotel Chicago Wood Dale - Elk Grove rated?
DoubleTree By Hilton Hotel Chicago Wood Dale - Elk Grove has a 3.9 star rating with 1,212 reviews.
When is DoubleTree By Hilton Hotel Chicago Wood Dale - Elk Grove open?
DoubleTree By Hilton Hotel Chicago Wood Dale - Elk Grove is open now. It will close tomorrow at 12:00 a.m.
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