Double T Raingutters & Siding

Ellis M. 

on BBB

3 years ago

We have gone through Cypress Metals for small manufacturing for 3 different batches. Each time the product has been satisfactory, but this last time we were missing 1/4 of our order and there were 21 pieces with powder-coating issues. We were left in the dark for an entire week while the team was out sick, then were told that the powder-coating was forgotten about. While it set us back with customers, we were understanding. When we picked up, knowing the coating was rushed, they told me that they were expecting a few pieces ... read more

Ellis M 

on BBB

3 years ago

We have gone through Cypress Metals for small manufacturing for 3 different batches. Each time the product has been satisfactory, but this last time we were missing 1/4 of our order and there were 21 pieces with powder-coating issues. We were left in the dark for an entire week while the team was out sick, then were told that the powder-coating was forgotten about. While it set us back with customers, we were understanding. When we picked up, knowing the coating was rushed, they told me that they were expecting a few pieces ... read more

Bridgette B. 

on BBB

8 years ago

Double T installed a chimney cap for my chimney. I gave them my credit card to make the purchase, but they were having problems with their credit card system and asked me to send in a check, which I did. Over two months later I receive an email receipt showing that they not only kept my credit card info, but they charged my credit card for an additional $311, which I did not authorize. They claim that I did not pay the full amount, but I checked my original invoice and I did pay the full amount that was shown on the invoice ... read more