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Dorothy Tester Sales
- Fireplace Services
- Lake Oswego, OR
About this business
Location details
17390 63rd Ave, Lake Oswego, OR, 97035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I called for a question about my fireplace which was installed by this company and was rudely told “I’m not your secretary” by Mark when I asked if he could locate the make and model of my fireplace that his company installed. He also told me “I was way out into left field” when I asked him about a warranty for this installation.
Chris came out even though we got the date wrong, fixed our fireplace super quick, and was super nice the whole time! Thanks Chris! Happy new year!
Do not purchase from this store. I worked with Mark the owner, gave him the exact dimensions of my fireplace opening. He recommended a unit for me. I trusted him and purchased based on his guidance. The unit does not fit. He did not explain the return policy, nor did they send me an invoice, I am now out $3300 and he will not budge to help me. Total loss of money. Horrible customer service. Clearly the owner doesn’t even know what he selling. Move on. Don’t risk your money.
Do not purchase from this store. I worked with Mark the owner, gave him the exact dimensions of my fireplace opening. He recommended a unit for me. I trusted him and purchased based on his guidance. The unit does not fit. He did not explain the return policy, nor did they send me an invoice, I am now out $3300 and he will not budge to help me. Total loss of money. Horrible customer service. Clearly the owner doesn’t even know what he selling. Move on. Don’t risk your money.
Chris did a great job - with clear explanations, suggestions, and expertise. A pleasure to work with.
Frequently asked questions about Dorothy Tester Sales
How is Dorothy Tester Sales rated?
Dorothy Tester Sales has a 4.4 star rating with 37 reviews.
When is Dorothy Tester Sales open?
Dorothy Tester Sales is closed now. It will open on Monday at 9:00 a.m.
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