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Don's Auto Body

4.4

About this business

Location details

105 Cornell St, Kingston, NY, 12401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.434 reviews
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Jonathan J.'s profile image
Jonathan J. 
a day ago

Don't trust these people. I brought them my girlfriend's car after a minor accident. We were given their name by progressive insurance since we were new to northern Michigan. We weren't able to get the car looked at for two weeks after the minor accident and we weren't worried about anything other then a headlight replacement and front fender cover. In those two weeks the car ran absolutely fine. The car didn't pull or sort of wobble like something was bent. The car ran completely fine despite the intense winter weather. Af... read more

Pat Q.'s profile image
Pat Q. 
2 months ago

Unbelievable job by Gerber. I do not know the names of the actual body team, as they deserve the bulk of the credit, but Caleb, the estimator, was super easy to work with and very measured. My Honda Cr-z ( not CR-V) is a semi- rate hybrid and a manual. I love my car! Insurance wanted to declare it a total loss. Finding another manual Cr-z would have been a huge pain. Caleb, Gerber and Co. were able to repurpose highly damaged parts of the vehicle binding because they could not find them otherwise. They were able to perfectly... read more

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Tim B.'s profile image
Tim B. 
4 months ago

Breach of Contract: Shop agreed to repair My vehicle but failed to do so properly. Negligence: Shop acted carelessly and failed to meet industry standards in their repairs, leading to further damage and intentional cover-up Fraud:Intentionally hiding damage to make it appear fixed is a form of fraud... Shop has defaced and compromised My vehicle by using stains,paints or Dyes in blatant attempt to coverup interior damage such as trim panels,dashboard.door panels,rocker panels window rubber and trim.. Report filed with Stat... read more

Drew W.'s profile image
Drew W. 
4 months ago

I am very disappointed with my experience at Gerber Collision. My daughter hit a deer and when she went in for an estimate their assessment of my vehicle was inaccurate, they claimed there was “paint transfer” and damage not caused by a deer. After inspecting the car myself, I can say with certainty that the white substance on the front is not foreign paint at all, but the car’s own clear coat delaminating from the impact. It scratches, flakes, and peels off easily, leaving the original base coat intact, something that can b... read more

Drew W.'s post 1
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Lisa P.'s profile image
Lisa P. 
6 months ago

Pleasant, quick and helprul. 

Kelly R.'s profile image
Kelly R. 
a year ago

Front end collision on my 2022 Honda Accord. It looks brand new. Gerber was able to fix way before any other companies in town. Kelly communicated every Tuesday and Thursday. I always knew where my car was in the process. Amazing Service. 

Kristin J.'s profile image
Kristin J. 
a year ago

Do to unfortunate circumstances I found that someone hit me while I was in a store. Needless to say my car is not even 6 months old and I was totally upset. It had been recommended to check this location out, let me tell you, I am beyond grateful and totally impressed by the customer service and outstanding workmanship Eduardo Montes put into my experience with this establishment. My car came out looking better then when I purchased it and drove it off the dealership lot. It was like nothing ever happened. Thank you so much ... read more

Karl E.'s profile image
Karl E. 
a year ago

Over the past 20 ish years, Don's has done 2 repairs (re-construct) for me and both times I was extremely pleased. Almost felt bad that I didn't have more work for him. ALMOST! ( I don't like to smack them up ). Now I'm back and sincerely hope that the new crew will live up to Don's reputation. 

Natascha C.'s profile image
Natascha C. 
a year ago

This is my second review. In October I had a car accident, my car was repaired, getting to that point was a nightmare. Of course I had to take it back due to a lose part that wasn't put on correctly. But the reason for my new review is the fact that my car has been repaired since December 1, 2023 and to this day (02/14/2024) the insurance has not received the invoice therefore can't close out my file with the diminshed value claim. Multiple calls with Morgan the worst customer service rep I have ever experienced were made by... read more

Frequently asked questions about Don's Auto Body

How is Don's Auto Body rated?

Don's Auto Body has a 4.4 star rating with 34 reviews. 

When is Don's Auto Body open?

Don's Auto Body is open now. It will close at 6:00 p.m. 

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