Donnie Grubbs

BELINDA P 

on BBB

7 months ago

I am a single mother that trusted Donnie Grubbs to renovate my patio in March 2024 and it has yet to fixed after repeated phone calls and showing up to the with videos and sending videos to the business I think it's very unprofessional that I am left with a leaking roof on my patio. I wanted the patio did to enjoy the summer on but I have not enjoyed it because its raining on it I paid my my money before they started and after even when I noticed it was raining on it thinking they would fix it right 

Ashley C 

on BBB

10 months ago

Great Company and great products would recommend them to everyone! 

Lois C 

on BBB

a year ago

I am writing in regards to a tub to shower conversion we had installed on 3/13/2023 by Tubbs by Grubbs. I couldn’t be happier with the shower. The quality of the materials is great and the workmen who came into our home were very professional and their quality of work was excellent. When I saw the actual shower, I could see there would be issues for my husband dealing with the door I ordered. I decided we needed a shower curtain instead. The workman said he didn’t think there would be a problem returning the door especially ... read more

Richard E 

on BBB

a year ago

Aggressive and pressured sales techniques. We signed a contract for a walk in shower unit on Sept. 18th. We cancelled the contract on Sept. 21st. We were told that it would take 30 days for their accountant to refund our funds. After the 30 days we heard numerous excuses from- the person we needed to talk to went to the eye doctor, took the baby to the doctor, was out to lunch and would return the call, no one works on Friday afternoon, the accountant had not released the funds, the owner was not available (has more than one... read more

Carey J. 

on BBB

a year ago

Contract for new shower with door and fixtures in gold color for a disabled vet and family. Half project done and then states they cannot get the door which is why the whole project was contracted out for the disabled vet. Stated they could not get color anylonger and that they were not in the shower door business. When asked to get different color door but also to change out the gold fixtures to match door they refused. They stated they would get another door but not to match work done. Full project price at approximately $... read more

Ron H 

on BBB

2 years ago

It takes them a long time to respond to complaints, over three weeks for a leak. They put new caulking over the old caulking. Of course, it still leaked. Installed the sliding doors wrong after they took them off to caulk the bottom of the rail so it won't leak. Didn't put the doors on the bottom rail so the doors wouldn't open. They caulked the inside of the door rails so that the water can't flow back into the basin. They leaked oil out of their truck onto my driveway and cleaned up their mess only after I said something. 

Jason J 

on BBB

3 years ago

The work is beautiful. However the plumbing they conduct is bad. Also, if you have a problem it takes them over a week to show up. The last did we had done the guy put some clear sealant on it and said somebody else work come to complete the fix. Now we have water leaking and they said they would come Saturday but I got a call and was told the only one tech they have had car trouble. I am starting to regret getting the service. We have an appointment for Monday but I'm quite sure it will be another issue. Cut the water off t... read more