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Donkers Hometown Appliances
- Appliances
- Austin, MN
About this business
Location details
1107 1st Avenue Southwest, Austin, MN, 55912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Purchased all new appliances from Donkers as I wanted to support a small town business. A microwave failed after a couple of months and they replaced it but now after only 9 months I have a refrigerator that does not work and they tell me they are unable to help and I need to go back to the manufacturer. The manufacturer makes it impossible to resolve so now I am forced to buy a new one on my own, which I will now do at a big box store to save money. Terrible customer service here and I wont be back.
My parents got and a washer and dryer and a fridge from them about a year ago and now the washer doesn't work the way it should and they don't fix them. Don't go here
Dryer showed error RO so called for a repairman, Oct.15. It took one week before he made it to check dryer, on Oct. 20. He turned it on and off. Asked me questions on what it showed which I had already told the lady at the shop. He agreed and would order the motor which would take another week. Donkers called today, Friday Oct. 24 that the motor was in and could schedule next Thursday, Oct. 30 after 3. He said it would take him 10 minutes to hook new one up. The dryer is under warranty and it will be almost 3 weeks before th... read more
Bought Frigidaire refrigerator. Great delivery person, knowledgeable, friendly. Did a great job!
Our dishwasher had been out of commission for several months. We were so nervous to call for a repair thinking it would be super expensive or be told we just have to buy a new one. Steven came out to our home within a week and diagnosed the problem. Parts were ordered and he returned to repair our appliance. Everything was so affordable and the customer service was great. Steven was knowledgeable, efficient, professional, and friendly and made our experience with Donkers great. Will definitely call them with any future repai... read more
Frequently asked questions about Donkers Hometown Appliances
How is Donkers Hometown Appliances rated?
Donkers Hometown Appliances has a 4 star rating with 72 reviews.
When is Donkers Hometown Appliances open?
Donkers Hometown Appliances is open now. It will close at 5:30 p.m.
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