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Donatos Pizza
- Pizza
- Shaker Heights, OH
About this business
Location details
20116 Van Aken Blvd, Shaker Heights, OH 44122, Shaker Heights, OH, 44122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
I stood at the counter for 8 minutes before someone even came out to see what I was picking up. Didn’t even get a “sorry for the wait” or anything. Will not be returning to this location.
i placed a order for delivery through DoorDash,the order was placed around 6 pm. The food got to me at 6:50 it was ice cold the crust was hard. You could tell that pizza had been sitting because the cardboard box was misshaped from when it was hot. Yes it was sprinkling but the box was not wet that can’t be used as an excuse. So they accept money for food that was sitting for a long time. The crust was hard so that means either over cooked or sitting around. This was my first and last time ever having their food.
Stopped in for a quick pickup during a work shift. Adonis greeted me with a smile and was very welcoming and accommodating. Pizza was cooked well and breadsticks were cooked great too. Adonis should be recognized for his outstanding customer service 🙌🏻
I just ordered a pizza LIGHT SAUCE. I got there sat down . Went up and got my pizza. We ate 2 pieces of it. And realized it was WHITE SAUCE. I went up to the counter and asked her for a new pizza she said yes... that will be 16.99. So I can't have a new pizza. They didn't make me a new pizza. I tried to give other back. And she said no you have to pay for another pizza. THAT IS HORRIBLE. My buddy went back in and talked to them. Now they said they will make me another pizza. So maybe not so bad.
The worst service ever seen. No one was there at the counter for 10 minutes even after I got a text message saying that the food is ready,
Frequently asked questions about Donatos Pizza
How is Donatos Pizza rated?
Donatos Pizza has a 3.2 star rating with 341 reviews.
When is Donatos Pizza open?
Donatos Pizza is closed now. It will open at 11:00 a.m.
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