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Donatos Pizza
- Pizza
- Cincinnati, OH
About this business
Location details
11924 Montgomery Rd, Cincinnati, OH 45249, Cincinnati, OH, 45249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 10:00 p.m. |
When I picked our food up they verified it was everything we left then got home. They called and said they forgot to put our subs in our bag. So we went bag and got them instead of just taking an equal refund. We got home and opened everything, the pizza and subs looked fine although or boneless wings were made looking so pathetic. It did not help that when I arrived 2 out of 3 workers were sitting around on their phones saying they will be right with me then finishing their text…
Great food. Fast service. No wait on Super Bowl Sunday!
Food was cold. When I ask why it was cold they told me it wasn't that it was on a heat rack. But it was clearly cold and they won't make it right very poor customer. service.
WOW !!! We ordered a To-Go Pizza tonight from this Donatos (manager - Kaylie) and were amazed at the amount of toppings and the absolute taste and enjoyment of our pizza. Thank you to the staff and management as I would highly recommend this Donatos / Pizza choice above all in the area (Loveland, Deerfield Township and Montgomery). You ALL are doing something right ! Happy New Year !
Update: still haven’t gotten my refund working closely with Brian from Red Robin and Lianne from Donatos to get the refund completed - ordered this 11/28 and it’s now 12/24 still waiting on resolution. Update: after much back and forth Lianne reached out to me and was able to quickly resolve my issues - should have my refund by the end of the week, cannot explain how nice it was to actually get some customer service and support! Lianne was wonderful to work with, supportive and able to help, I really appreciate her and every... read more
Frequently asked questions about Donatos Pizza
How is Donatos Pizza rated?
Donatos Pizza has a 4 star rating with 318 reviews.
When is Donatos Pizza open?
Donatos Pizza is closed now. It will open at 11:00 a.m.
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