Don Kersten - State Farm Insurance Agent

Angie B 

on Google

2 months ago

We have been with State Farm for over 35 years and the same agent. We have had nothing but great service from Don Kersten's team, however it seems loyalty to State Farm bares no weight. We have our Life, Vehicle, personal Umbrella and mortgage insurance all with the same office. We received a notice today canceling our home owner insurance because of five claims since 1998. We have 30 days to find help. Clearly, this company is strictly all about the numbers. I will never recommend State Farm, but will strongly vocaliz... read more

Marianne Tobin 

on Google

2 years ago

State Farm has really frustrated me in recent years. We had two cars, a camper, homeowners policy, a utility trailer and business equipment insurance all with Don Kersten. Actually, our family has been with this particular agent since 1975 way before my husband was born. Starting in 2020, State Farm started making it extremely difficult to stay with them. First at our car insurance renewal, it became so unaffordable $600 a month for a vehicle and driver with NO claims due to "claims history on another vehicle and other dri... read more

Cheryl Spencer 

on Google

3 years ago

Don Kersten has been my agent for over 20 years, long enough that my adult children have also followed suit. I have referred my friends, family and anyone else who needs an agent to him. We have suffered through car accidents and home issues. My experiences with Don have been met with sincere compassion and a swiftness to help resolve the issues. Don has proven to me over and over that he loves his job but more importantly loves people and will do whatever is in his power to help. I highly recommend him! 

Jason Pike 

on Google

3 years ago

Been with State Farm for 30 YEARS, ZERO CLAIMS!!!! Filed my first claim over a MONTH AGO due to hail/storm damage to our roof. Have not heard a single word from this office! No emails, no phone calls, nobody has come to our house to personally access the damage (like agents used to in the old days) etc etc. NOBODY from this office has contacted us in any way shape or form. They DO NOT CARE about the customers who contribute towards their paychecks! You should be ashamed of yourselves! You reply to positive comments in your... read more

SASHA CLINTON 

on Google

a year ago

Wow! Too expensive I called to see about combining home and car I’m 60 almost not 22 my rate I was told was about 400 dollars I’ll stick with Geico! I asked why so expensive she rambled off some nonsense that made no sense. I think Don needs retirement money ! Geesh !!!! lol but frfr! The agent was nice but no thanks !