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Dolphin Tribe
- Healthcare
- Eastwood, NSW
About this business
Location details
4/550 Blaxland Rd, Eastwood, NSW, 2122, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
I don't normally bother with reviews nor do i scribe in bad ink either, but in this particular circumstance I must carry out a community service and communicate to those vulnerable parents seeking mental health treatment for their children. As per all the other negative reviews written about the Dolphin Tribe Practice, I do also completely support and concur with those negatives reviews as well. It appears there is an uncanny similarity with my experience with the others and those reviews resonated with me. My son had been s... read more
If I could give 0 stars I would. DO NOT go to this practice. My GP provided me with a referral letter asking for an opinion and management regarding traits of ADHD. Dolphin Tribe sent me an email saying my referral letter was not accepted and they are unable to provide a specific reason. Really disheartening and comes to show how little they care. Very appalling customer service. Please do yourself a favour and go elsewhere who will show you how much they truly care.
Incredibly difficult to get in contact with reception. Extremely frustrating process to even book an appointment. No one reaches out after referral and all necessary documents are sent in via email and you cannot speak to someone without getting redirected 3 times. I was on hold for nearly 15 minutes before getting hung up on. Really disheartening considering some people may already be in bad headspace’s.
Absolute atrocity of a practice, price is outrageous. If you want to get tested there are places like MQ neuropsychology centre and UNSW psychology clinic if you don’t want to deal with these people who’s focus is money not people’s mental health at all. I would stay as far away as possible.
This is the email I get cancelling my sons appointments after questioning an undisclosed credit card surcharge. We introduced surcharges for Credit card transactions from 1/11/22 due to increased costs of running business (just the wages alone have increased by more than 15% in last year) and use of premium credit cards whose transaction costs are more than most small businesses can bear. It would also be unfair to pass the high-transaction costs incurred to our patients via our fees when many of them are happy to pay by EFT... read more
Frequently asked questions about Dolphin Tribe
How is Dolphin Tribe rated?
Dolphin Tribe has a 3.3 star rating with 31 reviews.
When is Dolphin Tribe open?
Dolphin Tribe is closed now. It will open on Monday at 9:00 a.m.
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