Dolphin Pools Inc. & Bullfrog Spas of Salt Lake City

Greg Poffenberger 

on Google

2 months ago

Very friendly people. The only place you should go if buying a spa or pool. 

Mike Hudson 

on Google

2 months ago

The people are really nice, but the service is pretty awful. I brought a brand new M series and I have had nothing but issues with it, bad build quality, cracks from shipping, lights have gone out in it. What is worse, you cannot rely on them to remember that you have open service requests with them. The crack I had to keep calling them to remind them to fix it. The steps they simply forgot, and probably would not have checked during the delivery if I didn't ask. Same thing with the external lights that went out, I had to ca... read more

Kathryn Ladig 

on Google

4 months ago

This company is a disaster. We've been working with them for 6 months on a single issue. We get kicked worker to worker, they lose records from their technicians, they lose the photos we send, and somehow they never know what we need even though we call every two weeks. We just called again after they failed to send a tech up in a guaranteed 2-3 week window (it's been three weeks since that promise) and were told it'll be another 2 weeks until someone can be here. To be clear, someone visited our house in December and was su... read more

Kris Howard 

on Google

5 months ago

Absolutely Fantastic hin Pools! From start to finish, their service and professionalism have been outstanding. Every interaction has been met with knowledgeable and genuinely helpful staff who clearly know their products inside and out. We've owned our Bullfrog spa (purchased from Dolphin Pools) for over three years now, and I still use it every single day. It's a truly great product, and it's clear that Dolphin Pools stands behind what they sell, offering consistent support and advice. If you're in the market for a hot tub ... read more