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Dollar Rent A Car

1.9

About this business

Kick off your next trip with Dollar Car Rental. With our new debit card policy, it's never been easier to rent with Dollar. Book today. 

Location details

4200 Genesee St, Cheektowaga, NY, 14225, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
1.9543 reviews
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Tim Kastner's profile image
Tim Kastner 
on Google
4 days ago

They must have listenend and taken up a step in quality and customer service from every other bad review they receive. AAA booked my car through this place. Picked up my rental on a busy saturday so a long line about 45 minute wait to check in when you combine hertz and dollar into one line. From check in til I got my car took maybe a half hour to get my key because they were in the process of cleaning it. Got upgraded from a corolla to a trailblazer suv. Can't pass judgements on the other big complaint the hidden fees they ... read more

Terra Branson-Thomas's profile image
Terra Branson-Thomas 
on Google
5 days ago

I would not rent from through dollar or hertz at this location. My family recently rented from the Buffalo Airport location and had terrible experience. First, I rented and pre-paid in advance. Upon arrival and after checking in (the wait time was more then fifteen minutes), the Counter informed me that there were no sedans clean or available for rental. And that it would just be twenty minutes. Second, it took nearly an hour to actual get the enter rental car. I pre-paid for a mid-sized sedan and apparently a Toyota Corolla... read more

SV Mercier's profile image
SV Mercier 
on Google
6 days ago

Dollar pick up agent was totally in over his heard. I waited 2.5 hours before i was rudely given a paper with a number for a pick up spot for the car without any instructions what level the car was located. RUDE.I hope he gets another job where he doesn't have to talk with people. 

Brooks Landy's profile image
Brooks Landy 
on Google
6 days ago

Extremely disappointed in my rental experience with Dollar. First of all I had checked in online and chose all of my car type, coverage and mileage options. When I arrived to the counter the employee asked me all of the questions again trying to upsell them. I had also chosen the regular sedan, but he pushed a Tesla on me. I was hesitant and asked twice about the range and charging and he reassured me that the model 3 would cover over 300 miles on 1 charge. By the next morning we had driven about 90 miles and the car was at ... read more

Jamie Conken's profile image
Jamie Conken 
on Google
a week ago

Arrived to pick up my car at noon. Told no cars available right now. Take a seat with all the others waiting. What is the point of reserving ahead and paying online. This is ridiculous. At least 10 people waiting to be called for a car. Many coming back up to say they got the wrong car. Never again. It’s not worth the deal. Pay the extra and get a different company. They should compensate me for the amount of time the rental was not available. Counter person is rude. Acts like nothing is Budgets fault. Just sit down and wait... read more

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Frequently asked questions about Dollar Rent A Car

How is Dollar Rent A Car rated?

Dollar Rent A Car has a 1.9 star rating with 543 reviews. 

When is Dollar Rent A Car open?

Dollar Rent A Car is closed now. It will open at 7:00 a.m. 

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