Doheny Eye Center UCLA Orange County

Angela W. 

on Google

4 weeks ago

I would love to leave a review based on an appointment but unfortunately can’t get the office to pick up the line to schedule. Currently leaving this review being on hold for 24 minutes thus far. How can a business run successfully without competent staff to answer new patient calls coming in? 

Mike S (NotoriousOne) 

on Google

2 months ago

Horrible front desk staff. Was in er over weekend with a hole in my retina. Told to see my retina specialist first thing Monday morning (ive already had a detached retina in the same eye) call monday 8am they told me to come in immediately. They said I'll probably need surgery again. This was at 8am. I told the person on the phone im in long beach and need to drive. He said just get here ASAP. And he was putting in 9:45 but tell them at the counter and they would take me right back.. again he told me to hurry. I get here at ... read more

Tam Nguyen 

on Google

4 months ago

This review is for whoever is responsible for scheduling patient appointments. We paid over $350 (without insurance, it would have been $650) for a visit that lasted only five minutes, after waiting more than an hour in the waiting room—only to find out the doctor could not examine my 3-year-old child. We still get a bill later for just "visiting the office" When I scheduled the appointment, I specifically confirmed that the eye doctor would be able to see my child given her age. I hate long waits, which is why I made sure i... read more