Doheny Eye Center UCLA Orange County

Yeni H 

on Google

11 months ago

My first visit was okay, I met doctor Bret he is the best so far than any eye doctor that I’ve seen o would rate him 5 stars but not for receptionists they are bad. Lack of empathy, first of all whenever I tried to call make appointment and when I try to call there’s no one pick up the calls. They are 3 of them some time. I saw them just talking when I was there. One day I wanted to see doctor Bret for one more consultation before I decided for surgery , so I talked to the reception on the phone when I set the appointment th... read more

Vipul Modha 

on Google

a year ago

Great service but they have a strict late policy for 15 minutes for patients. They will not take patients if late by 15 minutes. There is no late policy for Doctors if the doctors are late and patients have to wait. 

Nurse Ginita 

on Google

a year ago

I was referred to Dr. Bert for eye dryness. His staff was so kind and helpful. His assistant was so nice and took her time to ask me questions and explain what the next steps were for the appointment. Dr. Bert came into the room and he was nice, great bedside manner, and reviewed my chart. He examined me while explaining everything he was doing. I have seen 3 other doctors about this problem, and he was the one who truly prescribed the right regimen I'm doing so much better. Thank you, Dr. Bert!!! 

Casandra Lee 

on Google

a year ago

THIS PLACE IS AWFUL!!! I tried calling to make an appointment and I when I talked to the receptionist I had the worst experience; her name is “Melissa” she was condescending, argumentative, lacked empathy, and overall rude. She ended up getting upset with me for simply advocating for myself and began calling me names before saying she would have her manager “Chris” deal with me. I NEVER received a call so I followed up as my reason for needing to be seen was urgent and once again I was told that the manager would call me. 2 ... read more