This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Docusense
- Closed
- Opens 9:00 a.m.
- Office Equipment
- West Chester, PA
About this business
Specialties We offer commercial service only. We cannot dispatch to home or home offices. 28 years experience in Phila and surrounding areas. "We'll fix it." Xerox, Lexmark copier/printer service, hp DesignJet Plotters, Zebra Label Printers Relax, you're in good hands. Docusense was named "Top Ten Office Equipment Repair Company" Nationwide by ENXMagazine in 2015. History Established in 1990. DocuSense is an authorized HP, Lexmark and Xerox dealership offering service for Multifunction devices and printers for over 25 years.
Location details
1304 Goshen Pkwy #300, Ste 300, West Chester, PA, 19380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | Closed now |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I emailed DocuSense with a question about an older large-format I inherited at my copy center, and I was hesitant to sink any money into a situation in which I didn't know what I didn't know about the machine. From the first call-back shortly thereafter and throughout the process until a tech stopped by to do a pre-assessment, the staff I talked with were quick-minded and suggestive, responsive to my concerns throughout, and professionally competent with the equipment. First rate, surprisingly good customer service. -A Berwy... read more
I emailed DocuSense with a question about an older large-format I inherited at my copy center, and I was hesitant to sink any money into a situation in which I didn't know what I didn't know about the machine. From the first call-back shortly thereafter and throughout the process until a tech stopped by to do a pre-assessment, the staff I talked with were quick-minded and suggestive, responsive to my concerns throughout, and professionally competent with the equipment. First rate, surprisingly good customer service. -A Berwy... read more
As an IT consultant that does not sell or service printers these guys have been a Godsend. I have no problem referring my clients to them for anything from computer sales/repair to document management. Very responsive!Rick BergamiEchoSystem Industries, LLC
I just wanted to say how much we appreciate Ben's help when we need it. I called in a little while back and wanted to ask him his opinion on a problem we were having with a printer that was jamming. The parts would have been expensive and I had no idea which ones we would have tried since it could have been either of two. Ben suggested that we first make sure that the firmware was up to date since HP does make changes to firmware to fix some issues. It turned out to be a firmware fix and now the users are happy and I am cert... read more
The DocuSense technician just left. He came and repaired our printer today; he had the part in his van. Another service service company left our printer needing a part yesterday. I'm glad I found DocuSense!
Quick turnaround on service and supplies. Great customer service;)
Frequently asked questions about Docusense
How is Docusense rated?
Docusense has a 4.3 star rating with 9 reviews.
When is Docusense open?
Docusense is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com