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Dnr Fireplaces
- Fireplace Services
- Batavia, NY
About this business
We are a complete Fireplace and Stove Shoppe. Specializing in gas , wood & pellets. Stove, fireplaces, and inserts are all displayed In our showroom. We carry a full line of charcoal and pellet grills. WNY's Custom Mantle Specialist. Stop in and see what we can do for you.
Location details
4103 W Main Street Rd, Batavia, NY, 14020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible install on my wood stove. Cut the hole in my ceiling in the wrong spot. Wouldn't fix I had to. Chimney was crooked left nails all over my roof. It leaked water in my home I had to fix this as well. Broke blades on the blower which made noise, never replaced again I had to. Any good reviews are false or didn't have an install
Update: After all most a year, they finally "got my part" in. That was about 4 months ago. They never called to install it. I unfortunately dropped the ball for small court. Stay away from them. I found a reputable fireplace business that will be fixing my insert. Total nightmare. They were super friendly initially. Once they completed the job and there were issues to be addressed, they have been impossible to communicate with. They damaged the cord to the blower and 9 months later they are still "waiting" for the replacemen... read more
BUYER BEWARE. DO YOUR DUE DILIGENCE! Recommended by a close friend. (Friend/family discount cash deal) I should have researched more. Right from the beginning 8/2/22 neither owner knew what the other was doing which resulted in lies being told on delivery of the unit. Caught them in 3 lies. Upon pressing, the unit magically appears at 9 am while holding a substantial deposit. Scheduled installation was put off on my end for a week due to illness. Installation started 11/22/22, so minus a week for my delay, 3 months and 15 da... read more
Helpful staff, lots of mantle, brick and fireplace choices as well as local soaps, jams, and sauces
Total nightmare. They were super friendly initially. Once they completed the job and there were issues to be addressed, they have been impossible to communicate with. They damaged the cord to the blower and 9 months later they are still "waiting" for the replacement they ordered. The insert smokes the house and the inside plates are totally loose. I will now be looking for an inspector, so I can get feedback on what needs to be fixed and taking them to court.
Frequently asked questions about Dnr Fireplaces
How is Dnr Fireplaces rated?
Dnr Fireplaces has a 3 star rating with 18 reviews.
When is Dnr Fireplaces open?
Dnr Fireplaces is closed now. It will open on Monday at 9:00 a.m.
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