DMC Sports Medicine Troy

Akacia Lape 

on Google

2 months ago

Ms Katrina is the best. ALWAYS compassionate, patient, friendly and helpful. Best asset to the company. Thank you! 

Ky081178 

on Google

10 months ago

I called to schedule a follow up appt for my son. The receptionist Katrina was rude and was very disinterested in helping me find a sooner appt than a month away. I finally asked to speak with her supervisor. Which resulted in me being put on hold. I was on hold for so long the phone rung back again. I was put on hold again listen to more music. I finally hung up without speaking to anyone. Please enroll Katrina in customer service training and phone etiquette. 

Rita 

on Google

a year ago

I called looking for help with my Achilles tendonitis and talked to the receptionist. After being put on hold twice and a 10 minute wait I was finally able to ask my question. I mentioned Achilles problems. The lady kept asking: is this orthopedic. I answered yes, I have a sports injury. Is it a problem in your shoulder, hand or else. I said no: my Achilles. she had no clue what the Achilles is. I had to hang up. There was no way I could get through to her. 

Marsha Brundage 

on Google

a year ago

Worse place ever. Plan to sit there and wait for hours and hours and hours. Make sure your insurance covers their services check twice. Dr. Kakos was very nice but the rest of the staff have no desire to work.