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DLO Shawnee Patient Service Center

3.6

About this business

Location details

3700 N Kickapoo Ave #100, Shawnee, OK, 74804, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed7:00 a.m. to 4:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
Fri7:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
3.646 reviews
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Craig States's profile image
Craig States 
on Google
a week ago

If I could give zero stars I would. I have been battling with the billing department for 3 months over a bill they keep sending me. I have emailed the EOB 3 times now showing that I owe $0.00 for what they are billing me for. But yet they refuse to adjust their invoicing. Keep stating that it has to go to review board but I continue to get billed even though I keep calling every month to no avail of getting it resolved. 

Kevin Connor's profile image
Kevin Connor 
on Google
2 weeks ago

Quick friendly service. The staff at this location have always been great and very friendly. 

Zoe Greenlife's profile image
Zoe Greenlife 
on Google
a month ago

Nearly everyone who works here is lovely. However, every time I have gone to get labs done, it takes forever. There is so much bureaucracy that nothing gets done. Faxes go back and forth between them and your drs—and don’t expect their phone service to be helpful at all. The operators are separate from those providing services and don’t know what is going on. I avoid DLO as much as possible. 

J W's profile image
J W 
on Google
10 months ago

Have Thyroid labs from Texas & twice they’ve taken my labs to get preapproved & never been called. Like this location since labs show up on Q AP or website. My insurance pays. 

Kristina E-M's profile image
Kristina E-M 
on Google
a year ago

I've been to this location 6 times over the past 16 months. Out of the 6 times, 3 left me disgusted! Twice, the same woman working in room 2 on February 19th 2024, and April 15th 2024, was handling the equipment with her bare hands. She even dropped my urine cup, and put her fingers in my urine cup, before handing it to me. The last time I went, which was a couple days ago, the woman in room 3 stuck me twice, and moved the needles around, resulting in me having a huge lump in my arm. I called customer service, and they asked... read more

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Frequently asked questions about DLO Shawnee Patient Service Center

How is DLO Shawnee Patient Service Center rated?

DLO Shawnee Patient Service Center has a 3.6 star rating with 46 reviews. 

When is DLO Shawnee Patient Service Center open?

DLO Shawnee Patient Service Center is open now. It will close at 4:00 p.m.  

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