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D&J Small Engine

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2.2
56 reviews
|Auto Repair|Boise, ID 83709

7479 Lemhi St, Boise, ID 83709

(208) 362-2122

https://www.dandjsmallengine.com/

Open now:7:30 am - 5:00 pm

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2.2
56 reviews
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  • 55 Reviews2.2Google
  • 1 Review1.0BirdEye
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Bruce C. on BirdEye

2 years ago

08/15/2019, 21:00 PM
Please be advised. D&J Small engine service of Boise Id is ripping off its customers on warranty work and claiming manufacturers are not covering the work and or parts. I called them several times about warranty work, and was told every time that they charge for work caused by bad fuel. My generator did not have a running problem but a leak problem. Something was loose and needed to be tightened. Flag #1. I called D&J, they tell me if it is leaking because of bad fuel, it is not under warranty. It had a slow leak since I got the unit.They then tell me that Amsoil Fuel Stabilizer is made with alcohol. Flag #2. Both are false. The lady wants to argue the point and argue and argue. Almost $200 for a new carb warranty repair. The generator Mfg said they would have sent me the carb if I wanted to put it on myself.I purchased a generator and did the break in on it with new fuel, new oil etc. I went to use it several months later and realized it was out of fuel. I thought, maybe I had run it empty, and not remembered it. I filled it again with new non ethanol Phillips 66 fuel, I added Amsoil Fuel Stabilizer, and ran it again. I left it 1/2 full. 3-4 days later I went to use the generator, it was empty. I thought no problem, It is under 2 year warranty, I'll take it in. Several more months go by this time I am close to 1 year but still under, and I have a 2 year warranty. They charged me $190 plus.
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