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Dixie Electric Cooperative

3.9

About this business

Dixie Electric Cooperative is a member-owned electric utility serving approximately 18,000 member-owners in eight Alabama counties, including Barbour, Bullock, Lee, Lowndes, Macon, Montgomery, Pike and Tallapoosa. The company is also committed to its community and works with local schools to provide a variety of educational programs. Additional products and services include energy audits, energy saving tips, surge equipment and water heaters. 

Location details

402 Blackmon Ave, Union Springs, AL, 36089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.97 reviews
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Stephanie Ostrowski's profile image
Stephanie Ostrowski 
3 months ago

We have been members for about 10 years. Throughout storms, tornadoes, and other challenges, Dixie Electric has provided consistent & exemplary service. All of our interactions with representatives have been helpful, courteous, and very professional. SRO 

T Billingslea's profile image
T Billingslea 
10 months ago

The power has been out close to 12 hours, and there’s no resolution. There’s no way of knowing when the power will be restored because you can’t get in touch with anyone. 

Ruthie Perry's profile image
Ruthie Perry 
11 months ago
Robyn Wilson's profile image
Robyn Wilson 
2 years ago

The best electric cooperative I’ve dealt with. Our power usually stays in during severe weather, and when it goes out, they have it back on in no time. Prices are very fair. Their employees are courteous as well. 

Maya Smith (MayaPapaya)'s profile image
Maya Smith (MayaPapaya) 
2 years ago

Worst place ever to get utilities from in Macon Co. I live in Tuskegee and I believe this company is overcharging the customers here. I use to work with an electric co so I can tell the signs. The billing statements come in 4-6 days before it's actually due, they are slow at coming out when there's an outage, the owners of this company is prejudice, and the automated system is outdated. The employees who answer the phones are unable to take payments and there's no programs to assist ppl in times of need such as this pandemic... read more

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Frequently asked questions about Dixie Electric Cooperative

How is Dixie Electric Cooperative rated?

Dixie Electric Cooperative has a 3.9 star rating with 7 reviews. 

When is Dixie Electric Cooperative open?

Dixie Electric Cooperative is closed now. It will open on Monday at 9:00 a.m. 

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