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Dixie Building Products
- Home Improvements
- Roanoke, VA
About this business
Specialties: Whether you're in the market for garage doors, or the best gas and electric log sets at the lowest prices, look no further than Dixie Products. Dixie handles only the highest quality garage doors, log sets, fireplaces, stoves, grills, heaters and accessories. Established in 1959. Founded in April 1959, Dixie Products is now a second generation family business that has consistently been nominated for Ethics in Business and top local small business awards. Dixie is a member in good standing with the Better Busines... read more
Location details
3342 Melrose Ave NW, Roanoke, VA, 24017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Went in today to get a stick of garage door trim with vinyl flap. Only needed about 2 ft. but was prepared to buy an 8 or 10 ft piece. They had the exact match and GAVE me about a 4 ft. piece. The gentleman refused to take payment. They have an amazing showroom of QUALITY grills, fireplaces, garage doors, etc. I only moved to the area 3 years ago so still learning about local suppliers. Dixie Products is first class! I apologize for not asking the gentleman's name, but THANK YOU!
A+ service from Kevin Leap and his team. Could’ve ordered online through an online retailer, but glad I didn’t. Kevin kept me informed throughout the buying experience and went over and beyond when I had an issue a year and a half later. Buying local has its advantages - “service after the sale” is but one! They know their business and they care! Two thumbs up for Dixie Products!
They tried to price gouge me. Told me one price on the phone got there they wanted to charge me another price. Then I guess there manager who had no Professionalism or knowledge about the product told me that it wasn’t gonna match what I had. After driving 45 minutes and being disgusted, I told him I’ll just go somewhere else and take my business too
My customer ordered a fireplace and paid for shipping. The shippers were very rude. Then, after running gas to the unit, we found that it was defective. Dixie products was little help. My customer had to call the manufacturer. Still waiting for a resolution to the problem.
I purchased a Broilmaster gas grill in 2007 and after almost 18 years of dependable and reliable use, several parts finally needed to be replaced. Kevin provided excellent customer service and coordinated a warranty claim with Broilmaster. Within just a few weeks, the replacement parts were shipped directly to me. Thank you Dixie Products for your extremely helpful staff and great product selection. Here’s to many more years of great grilling and doing business with you.
Frequently asked questions about Dixie Building Products
How is Dixie Building Products rated?
Dixie Building Products has a 4.3 star rating with 92 reviews.
When is Dixie Building Products open?
Dixie Building Products is closed now. It will open at 8:00 a.m.
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