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Dixie Building Products
- Home Improvements
- Roanoke, VA
About this business
Specialties: Whether you're in the market for garage doors, or the best gas and electric log sets at the lowest prices, look no further than Dixie Products. Dixie handles only the highest quality garage doors, log sets, fireplaces, stoves, grills, heaters and accessories. Established in 1959. Founded in April 1959, Dixie Products is now a second generation family business that has consistently been nominated for Ethics in Business and top local small business awards. Dixie is a member in good standing with the Better Busines... read more
Location details
3342 Melrose Ave NW, Roanoke, VA, 24017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
They tried to price gouge me. Told me one price on the phone got there they wanted to charge me another price. Then I guess there manager who had no Professionalism or knowledge about the product told me that it wasn’t gonna match what I had. After driving 45 minutes and being disgusted, I told him I’ll just go somewhere else and take my business too
My customer ordered a fireplace and paid for shipping. The shippers were very rude. Then, after running gas to the unit, we found that it was defective. Dixie products was little help. My customer had to call the manufacturer. Still waiting for a resolution to the problem.
I purchased a Broilmaster gas grill in 2007 and after almost 18 years of dependable and reliable use, several parts finally needed to be replaced. Kevin provided excellent customer service and coordinated a warranty claim with Broilmaster. Within just a few weeks, the replacement parts were shipped directly to me. Thank you Dixie Products for your extremely helpful staff and great product selection. Here’s to many more years of great grilling and doing business with you.
Can't say enough about how pleased I am with the service we received from Dixie. After being told by Skyline that it was not able to be repaired and we would have to replace the whole fireplace (estimated $10k-$12k), I wanted to get a second opinion. Dixie was very honest about saying they could not guarantee that they could fix it, but they would come and see what they could do. The technician was able to fix in in less than hour. - it's working perfectly! I'm glad I had Dixie come out, and I recommend them to anyone needin... read more
Bad customer service I was.met at the door.with an.attitude an wasn't even able to shop around because everything I asked for they didn't have. And was walked to the door. Exact quote. "We don't have that here have a nice day" And walked us to the door
Frequently asked questions about Dixie Building Products
How is Dixie Building Products rated?
Dixie Building Products has a 4.3 star rating with 90 reviews.
When is Dixie Building Products open?
Dixie Building Products is open now. It will close at 2:00 p.m.
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