Diversified Systems Inc

Tony the Tiger 

on Citysearch

14 years ago

Glad I Switched – Saving Money and actually getting better service than with my previous company. I didn't think i would care much about the free email alerts but when I started traveling I found it a nice to know when my wife turned on the system at night. We are actually saving $ 6/month . My only grip is that we still need a sign. Would definitely refer them to anyone. 

vinniek 

on Citysearch

14 years ago

Diversified systems Inc, Kennesaw customer care – This is one of the worst customer service I ever had. The company guys keeps saying " I have this system" whenever he comes to any house for repiar or install. He damaged my existing working system and charged $40.00 saying he will repair but never repaired and finally made errors in my agreement terminations and keeps saying he made mistakes for a year but his response to that reminder of mistakes was nasty. Finally had to end his contract a month before even though I made p... read more

JeanKincade 

on Citysearch

15 years ago

Great Response Time & Customer Service – I recently got a letter that stated the company I was using for my security monitoring has sold my contract to another company. We recently had a problem with our system and had to call Loud "the new company" for service. They told us that we had to pay a $ 85.00 service charge just for us to come out, that's before they even did any repairs. Our contract was due to be renewed in three months. You would think that they would be willing to help reduce our cost so we would be willing to... read more

UGAgirl12 

on Citysearch

15 years ago

Superior Company – SAME DAY SERVICE! I couldn't believe that this company was able to install our new security system in the same day we had the salesman come out. The system is very user friendly. The technician was very professional and made sure we understood how to use the system. Technician gave his direct cellphone number and told us to call if we had any questions. In some of the reviews we heard that the owner will also contact you to make sure you are satisfied. When low and behold about 3-4 days after the installat... read more

teapartyfor2010 

on Citysearch

15 years ago

Great CCTV System – All I have to say is VALUE for your $$$$. Absolutely enjoy doing business with this company. They really know how to get it done. Chose them because of their extended warranty as well as their ability to record remotely. I was well please with the level of professionalism I received from the salesman to the owner of the company. The products that they used in the installation are top notch and easy to use. While most of the companies provided a 1 year warranty, DSI gave me a warranty of 2 years. They also... read more

Acamp 

on Citysearch

15 years ago

Model of how customer service should handled – I recently switched my service to DSI after years with ADT. We cut our monitoring cost in half and gained service to boot. We recently had our back door replaced and contacted DSI to notify them that we needed to have a new contact installed in our new door. I was really surprised when the owner of DSI came out to replace it and didn't charge us anything. IF it were ADT no telling how much it would have cost. I also liked the fact that I could have complete access to my account ... read more

americanpatriot 

on Citysearch

15 years ago

Great Service – Service, Now that is something that I didn't think still existed until we switched our monitoring service from Ackerman to Diversified Systems. We were paying 18.95 and are now paying 15.00/month. It is amazing how you can pay less for more. When we were with Ackerman we were getting a lot of false alarms. That was our primary reason for looking for another company. We researched other reviews which was backed up the referral from one of their existing customers. We were amazed at the quickness of the respons... read more