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Discount Water Softeners Inc
- Water Filtration
- Cary, IL
About this business
Location details
176 Detroit Street, Cary, IL, 60013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Such an amazing experience from start to finish. The customer service was excellent. They helped me figure out exactly what equipment I needed and also helped me repair my existing equipment. Everything was delivered quickly and arrived in perfect condition. The instructional videos and diagrams are incredibly easy to understand, which made the whole process seamless. Special shout-out to Brenda and Karina for being so helpful, responsive, and quick to follow up.
Great products that are easy to install followed up with a really nice customer service team.
Customer service. Hard to say its bad, they just don't return your call, or your text, or your email. Maybe when they find time to help its good info?
I had a error code come up on my Genesis water softener, Contacted Discount Water softener in Huntley ill, Talked to Katrina and she gave me the option for warranty replacement of the circuit board and the process to do this. With the detailed instructions I removed the board took it to there facility they checked it out programmed a new board took it home, installed it and programmed a couple of things and it was up and running. I had a couple of programming questions that I texted to Katrina and she very quickly got back t... read more
I have fought with my Discount Water Softeners Ozone Iron Removal system since I got it. Whole it may remove iron and Sulphur smell, it cannot be trusted. Every couple of months it trips an Error 6 fault and sticks in full back flow until I hear the massive water flush and shut it down. Water is not free of cost but their system dumps it down the drain as if it is. I have sent the head back for numerous rebuilds, I have personally cleaned the valve yo no avail. Don't buy this system unless you can personally monitor it for e... read more
Frequently asked questions about Discount Water Softeners Inc
How is Discount Water Softeners Inc rated?
Discount Water Softeners Inc has a 4.3 star rating with 135 reviews.
When is Discount Water Softeners Inc open?
Discount Water Softeners Inc is closed now. It will open tomorrow at 8:00 a.m.
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