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Discount Water Softeners Inc

4.3

About this business

Location details

176 Detroit Street, Cary, IL, 60013, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.3132 reviews
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Mark Gerth's profile image
Mark Gerth 
3 weeks ago

I had a error code come up on my Genesis water softener, Contacted Discount Water softener in Huntley ill, Talked to Katrina and she gave me the option for warranty replacement of the circuit board and the process to do this. With the detailed instructions I removed the board took it to there facility they checked it out programmed a new board took it home, installed it and programmed a couple of things and it was up and running. I had a couple of programming questions that I texted to Katrina and she very quickly got back t... read more

Rodney Bowers's profile image
Rodney Bowers 
3 weeks ago

I have fought with my Discount Water Softeners Ozone Iron Removal system since I got it. Whole it may remove iron and Sulphur smell, it cannot be trusted. Every couple of months it trips an Error 6 fault and sticks in full back flow until I hear the massive water flush and shut it down. Water is not free of cost but their system dumps it down the drain as if it is. I have sent the head back for numerous rebuilds, I have personally cleaned the valve yo no avail. Don't buy this system unless you can personally monitor it for e... read more

David Satchell's profile image
David Satchell 
a month ago

Really happy with the Genesis Water Softener I purchased from Discount Water Softener 4 years ago. Since installation the softener has performed flawlessly. Recently I needed to make an adjustment to increase water softness and Karina from their Customer Service group provided me with all the instruction needed. Great company with a great product. 

WrenchN88's profile image
WrenchN88 
a month ago

This company By far has the BEST customer support I’ve ever had to the pleasure of dealing with. A+++ THANKYOU!!! 

Michael Liza's profile image
Michael Liza 
a month ago

Great products and excellent tech support . I am very happy I chose this company to purchase my water softener. 

Frequently asked questions about Discount Water Softeners Inc

How is Discount Water Softeners Inc rated?

Discount Water Softeners Inc has a 4.3 star rating with 132 reviews. 

When is Discount Water Softeners Inc open?

Discount Water Softeners Inc is open now. It will close at 5:00 p.m.  

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