Discount Tire

Robert S. 

on Birdeye

a week ago

paid $80+ DOLLARS TO HAVE A TIRE PRESSURE CENSOR MONITOR PUT IN. WITHIN 36 HOURS IT WAS NOT WORKING. WENT BACK A COUPLE DAYS LATER AS THAT WAS THE SOONEST i COULD GET BACK O THE SHOP. WAS TOLD THEY COULD NOT FIX IT AS MY TIRE WAS TO WORN AND I WOULD HAVE TO BUY NEW TIRES BEFORE THEY WOULD REPLACE/REPAIR SENSOR. SO HOW DID I WEAR MY TIRES SO MUCH IN A FEW DAYS THAT THE TREAD WAS SO BAD THAT THEY WOULDN'T REPLACE WHAT THEY JUST PUT IN. WHAT IT FEELS LIKE TO ME IS, UNLESS I SPEND MONEY, THEY WOULD NOT REPAIR OR REPLACE THE... read more

Vincent C. 

on Birdeye

a month ago

I have been purchasing tires from Discount for over 35 years. And while no company is perfect, discount ALWAYS strives to put the customer first. Today, at the Rowlett, TX store, their manager Chris was again a stellar example of listening to the customer's concerns. And going above and beyond the call to care and provide exceptional service. Thanks Chris, you and those like you are the reason I am a Discount Tire lifer! 

G S. 

on Birdeye

a month ago

I want to thank and commend Tyler Baur for his help during my recent visits to Discount Tire Southfield. I had tires installed and worked with Tyler. He provided accurate info, was polite and engaging, and, most importantly, politely listened to me! After initial installation, unfortunately, I had balance problems. (Discount Tire repeated fails on this service point. And its completely avoidable.) On my first return visit the tech seemed detached and uninterested in my problem, and did NOT listen. As a result my balance ... read more

Carine Hager D. 

on Birdeye

2 months ago

I was waiting with my dog for over almost 2 h and I am still waiting. The store is empty, only one lady before me.  The manager come and go and the personnel come and go and no one even. He led my car.  

KEN W. 

on Birdeye

2 months ago

I. Have bought 2 sets of tires from these people over the last couple of years.I go into the schedule an appointment for the tire rotation and balancing. they absolutely refuse to make an appointment for me.They tell me I had to go to the website and do it if I wanted a particular time.This is the worst discount tires.I think i've ever been to stay away from this place 

Bill B. 

on Birdeye

3 months ago

One tire from a set of four that I had purchased over 3 years ago from Discount Tire blew out a sidewall and couldn't be repaired. I called the Lexington service center to ask if they had a new one in stock. They ordered one and called me the next morning to tell me that it had been delivered. I drove to the store and they installed a new tire in 30 minutes. The tire protection plan I had purchased with the set saved me almost $300. I would recommend this business to anyone who needs tires or service. They are top-notch. 

Ronald F. 

on Birdeye

10 months ago

Had a issue with new rims on same tires, vibration at high speed Manager Gordon listened, and then went into solving the problem after another wheel balance, and problem was still their, he then told me it had to be my tire lugs were not the correct ones, and he was right. Great customer service on his part and I appreciate him solving problem for me . Ronald Fleming customer 33 years will keep coming back. 

Ron E. 

on Birdeye

11 months ago

A little over 2 years ago, I bought 4 new Pirelli tires for my car, along with the certificates for road hazard for all 4 tires. I had driven the car about 11,000 miles since I bought the tires. Yesterday, I found a nail in the MIDDLE of my driver's side rear tire. I took my car to the Discount Tire store at 2927 Southwest Freeway, Houston, TX 77098 for them to repair the tire. Brian, my SALESPERSON (there's a reason for all capital letters), went out to my car with me and checked all 4 tires. It's interesting what yo... read more

Gail R. 

on Birdeye

a year ago

On August 9, 2024, I took my car directly to this Discount Tire with the paperwork showing the front right tire issue after Round Rock Honda told me I had a nail and a slow leak. After waiting 1.5 hours, I asked the man who checked me in about my car since it had not moved and the waiting room had cleared of everyone who was there when I arrived. The manager told me, "Everyone has to wait. Some people have appointments. After 2.25 hours, Marcus came and told me there was nothing wrong with my tires. I asked specifically... read more