This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Specialties Discount Tire is the leading wheel and tire dealer in Houston, TX. Stop by your local Discount Tire store in and discover the deals we have on tires, wheels and maintenance services. History Established in 1960. Discount Tire is the world's largest tire and wheel retailer. Founded in 1960 by Bruce T. Halle, the company currently operates more than 900 stores under the Discount Tire name in most of the United States and as America's Tire in parts of California. The trusted neighborhood tire and wheel retailer offe... read more
2927 Southwest Freeway, Houston, TX, 77098, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Scheduled appointment at 10am on a Wednesday. Not even acknowledged until 10:40am. 1pm now and my job has not even been STARTED. What is the purpose of making an appointment with such terrible service?
Scheduled appointment at 10am on a Wednesday. Not even acknowledged until 10:40am. 1pm now and my job has not even been STARTED. What is the purpose of making an appointment with such terrible service?
Business response:
Hello Brian, Thank you for contacting us. We're sorry to hear of the experience you had at our store in Houston. We'll forward your comments to our region management office and a manager at the store to review. Please expect to hear from a manager soon so that we can work to address your concerns. Thank you for choosing Discount Tire. If there is anything more we may assist you with please contact me, Stephen, at CustomerRelations@discounttire.com
They repaired my flat tire for free and I didn't even buy the tire there.
They repaired my flat tire for free and I didn't even buy the tire there.
Needed to replace a tire after a second tire got a nail. Called in the morning. Alex ordered a tire, was there in the afternoon and got it replaced the same day! Suggestion: you need two people maybe 3 just working your front area. Not the same people working the garage and the front. Big help and friendly, but a bit of a cluster in the front of the house. Thanks for your help Alex!
Needed to replace a tire after a second tire got a nail. Called in the morning. Alex ordered a tire, was there in the afternoon and got it replaced the same day! Suggestion: you need two people maybe 3 just working your front area. Not the same people working the garage and the front. Big help and friendly, but a bit of a cluster in the front of the house. Thanks for your help Alex!
Business response:
Hello Sonja, Thank you for the feedback and the recommendation. We will forward your comments to our regional executive staff and our store manager. We appreciate that you reviewed our store and it means a lot to us and our store team. Have a wonderful day and drive safe, Discount Tire
Not enough people working in front. Line practically out the door.
Not enough people working in front. Line practically out the door.
Business response:
Hello Sonya, Thank you for contacting us. We're sorry to hear of the experience you had at our store in Houston We'll forward your comments to our region management office and a manager at the store to review. Please expect to hear from a manager soon so we can work to address your concerns. Thank you for choosing Discount Tire. If there is anything more we may assist you with please contact me, Stephen, at CustomerRelations@discounttire.com
Business response:
Hello Chris, Thank you for reviewing our Houston store. We are concerned that there may have been an issue that we are not aware of since your visit warranted two stars. If there was a problem that you would like me to look into please feel free to contact me at your convenience. You can reach me at CustomerRelations@discounttire.com or you can call my office at 602-735-1847. Thank you, Stephen
Discount Tire has a 4.2 star rating with 1,587 reviews.
Discount Tire is closed now. It will open tomorrow at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com