Discount Drains: Plumbing, Drains, Water Heaters & More

Rachel Berta 

on Google

2 months ago

Great people! 

Nazmun Saikat 

on Google

6 months ago

They replaced the toilet wax ring while I was not home (wife found them). Job seemed to be okay but the tile near it appears to be somewhat cracked or more cracked--not gonna necessarily blame them for that. The main reason for my low rating is that the price was astronomical for a simple wax ring replacement. I would think $150 would be a high price to pay for convenience but they charged $390!!!! I've had entire toilets replaced with the a new wax ring for less than half that (not including toilet costs). 

Katy Capestrani Sherman 

on Google

6 months ago

Our experience with Andrew as he completed several plumbing projects for us was 5 stars all around. Andrew is quite possibly the most professional technician we’ve ever worked with. He was attentive to detail, communicated clearly, and cleaned up beautifully when he was done. We had been long time discount drains customers and experienced some growing pains when they first transitioned to Bassett, but this experience with Andrew was a delight! 

julie pack 

on Google

8 months ago

Used Discount Drains to fix one toilet and a pedestal sink. The gentleman that came out was nice and he fixed the toilet. He worked on the sink, but never did get it completely fixed. The problem continuously kept happening with it. We have let this go for quite a while now assuming that it just wasn't fixable. Until recently I called a different plumbing company and they came right out and actually fixed it. Now it works perfectly and has been for the last couple weeks. Discount Drains price also was not a discount in any w... read more

Chris Leadbeater (Giuseppe's Italian Ice) 

on Google

8 months ago

Please avoid Bassett services at all cost. They are the worst company that you can ever possibly deal with. They installed my Electric wrong. I had ice cream that was melting told them that it had to be done today. They told me they were coming out that they would be here and then they turned back and said I’ll know we told you Monday This company is a sham I would stay completely await from this company They do not stand behind their work and then they give you the runaround. All you do is get a receptionist on the phone fr... read more