Ashley on Yahoo! Local 11 years ago
08/01/2012, 02:48 AM
BEWARE DO NOT TAKE YOUR DOG TO THIS GROOMER, STAY AWAY! Please read all the reviews besides mine, as I wish I had before taking my dog there. I left explicit instructions with the male receptionist on how my dog was to be groomed, due to the fact that my dog is old and has arthritis and gets sun burnt easily. He assured me this would not be a problem and told me my dog would be finished in 1.5-2 hours. After two hours had passed and I still hadn't heard from the groomers I decided to go back to see what was taking so long. I was very disappointed to see my dog shaking, shaved and unrecognizable, especially after I left instructions that his fur was to be no shorter than 1 . When I asked what happened the receptionist didn't even have a moment to speak before the owner burst through the back door yelling about how I do not take care of my dog and it was her right to shave my dog without my consent. She went on to tell me that I neglect and abuse my dog and that she would be calling both the police and the SPCA. Finally she pointed at the door and yelled if i don't like it there's the f******g door. This woman is unstable and should not own a business let alone any business that works with animals. Not only will i NEVER go back but I will warn everyone with pets against this business.