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Dirty Diesel Customs Ltd
- Automotive
- West Kelowna, BC
About this business
Dirty Diesel Customs is Canada's largest online retailer of diesel performance parts! Located in the heart of Kelowna, British Columbia, we have a full-service 6 bay shop and specialize in Duramax, Powerstroke, and Cummins heavy-duty trucks. With 6 Bays, Alignment Rack, and Dyno Tuning we are a full-service one-stop-shop for Diesel Performance. Whether you're looking for an OEM Parts & Service, A Purpose Built Race Engine, or a SEMA Show Build. We can do it all. Our technicians are trained and specialized diesel mechanics an... read more
Location details
1060 Stevens Rd #6, West Kelowna, BC, V1Z 1A3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Over Hyped, Under delivered. Wanted to purchase local but just not worth the time or money. Website will say parts available until you buy them then you get informed days after that they actually don't have the parts and it's gonna be weeks. Customer service was extremely poor as well.
I was looking for a tuner for my 98 Dodge that has been discontinued by Banks. I called around 20 different shops and part warehouses hoping to find one, no luck. Finally, I found Dirty Diesel and called. I talked with Chris, and he confirmed they had one! Chris walked me through the order process and gave good info on international shipping and very professional. I ordered it on Friday and incredibly, by Tuesday it had arrived across the border to Colorado. Thanks guys!
Pretty good selection of high quality parts but thats the least of my expectations from a place like this. Their online store is just dandy but it's a shame their customer service is so lame. Get stuck on hold for ever trying to contact them, every single time you call. Staff don't know anything about their products, every time i ask them a question i get given the manufacturers phone number. Theyusually have no idea what they have in stock also so if you need somethingwhile you're passing by you are better off to just keep ... read more
First order i placed, paid extra for express shipping but got sent the 6.7 parts instead of 5.9 parts.
Great shop, customer support is amazing, they will take the time to talk with you and walk you through any issues you might have. It might take a day for them to get back to you so be patient but you will be happy you did. Special thanks to Devon, he really takes his time with each customer.
Frequently asked questions about Dirty Diesel Customs Ltd
How is Dirty Diesel Customs Ltd rated?
Dirty Diesel Customs Ltd has a 4.7 star rating with 631 reviews.
When is Dirty Diesel Customs Ltd open?
Dirty Diesel Customs Ltd is open now. It will close at 5:00 p.m.
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