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4725 Bougainville Dr Bldg 631, Honolulu, HI, 96818, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 2:00 p.m. |
I'm a bit concerned with the management of personal information and unwillingness to provide a fee schedule. I initially stopped by in February and had a form sent to me to start the process. I was happy to have a "secure" platform on which to upload personal information. Unfortunately, the form apparently went to the main office in Florida instead of to the local preparer. I walked into the Bougainville location to bring my hard copy 1099s. The local office had a lot of problems finding my records online. Eventually, the ta... read more
DO NOT GO here. I made the mistake of thinking since they are next to the NEX they were partnered/sponsored by the dod and trusted them to do my taxes. This place messed up my taxes so horribly the IRS contacted me and then it took an entire week to verify my identity with the irs and correct there mistakes. I have an extremely simple filling status, I only filed here because I was very busy. I am STILL WAITING for my tax return THREE MONTHS after filing here, even after correcting mistakes with the IRS. PS this business loo... read more
Get customer service. Wally and Scott are awsome always willing to help and answer questions. Been going there for the past 5 years. Never had any problems.
DirecTax has a 3 star rating with 16 reviews.
DirecTax is open now. It will close at 7:00 p.m.
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