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Direct Freight Express
- Shipping Centers
- Urangan, QLD
About this business
Location details
Lapham Cres, Urangan, QLD, 4655, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Item arrived in town 3 days ago still havent seen it. Contacted them twice for reasons why, fairly lame response.
Had a parcel delivered today by Direct Freight here at Bundaberg , one day earlirr than expected which was great service , the parcel was left under cover on the porch .I wish all couriers took the time to ensure the parcels are left undrr cover.Well done.
Unfortunately the rating requires a minimum of one star. Was waiting for over 2 hours on hold on their 'customer centre', gave up, tried the next day, on hold for over an hour. I ordered a package (probably the size of a football) to be sent from Brisbane to Bundaberg on 3/12, on 4/12 it was noted as being in their system, then nothing, on 10/12 i get an update that the package was sent to Perth. Have submitted a return request to the merchant, avoid this freight company at all costs.
Without doubt the rudest delivery driver i have ever encountered in my life. Would not recommend this company to anyone.
Only been using them for 2 months.... wont use them again... first bad experience was busted and broken boxes after I watched driver throwing boxes.. Second was their driver speeding dangerously . Third was freight apparently not loaded and left behind at depot and not prepared to help with delivery . Apparently depot managers don't answer phones. 1300 customer call centre is hopeless and completely unable or unwilling to help. Thanks for nothing
Frequently asked questions about Direct Freight Express
How is Direct Freight Express rated?
Direct Freight Express has a 1.6 star rating with 29 reviews.
When is Direct Freight Express open?
Direct Freight Express is closed now. It will open tomorrow at 9:00 a.m.
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